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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Timesheet Report - WHY!!!	tanderson January 31	4	93	tanderson February 1
Set a ticket to Unassigned?	dfletcher January 2	6	158	cjeffers January 4
Favorite Product Family	tanderson November 2023	2	91	tanderson January 2
Customer Portal with custom domain	gcean December 2023	3	194	tanderson December 2023
Atera email notifications DMARC failure	jstewart November 2023	2	111	chansen December 2023
Favorite Status Fields	tanderson November 2023	0	31	tanderson November 2023
Alert Sounds	tanderson November 2023	2	81	tanderson November 2023
Reporting SLA per contract	hayley.rafter October 2023	5	81	nina November 2023
New Ticket View!!	tanderson November 2023	16	279	anton November 2023
Speed and login issues with site	derek November 2023	12	279	nina November 2023
Atera mobile app doesn't include technicians signature	timebrk October 2023	1	62	nina October 2023
How does a user get a Service Portal password?	timebrk October 2023	3	168	nina October 2023
Software Detection	steven.kirchner October 2023	2	62	nina October 2023
Atera's AI assistant - We want to speak to you about it!	Yakov September 2023	4	221	nina October 2023
services list in device dashboard	adminmike September 2023	3	121	kim September 2023
Restrict non-admin technician to close other technician tickets	sandeep.h September 2023	4	216	sandeep.h September 2023
Change reply format	gert.verhoeven September 2023	3	143	kim September 2023
Ticket Source	gert.verhoeven September 2023	3	132	nina September 2023
Ticketing for internal IT department	gert.verhoeven September 2023	7	106	nina September 2023
Splashtop 'Unattended' versus 'Attended'	rb September 2023	6	151	frank.pietersma September 2023
Auto-close resolved ticket after time has passed - how?	m.vincer July 2023	8	154	nina September 2023
SSL customer portal front end	johann.linnet September 2023	3	97	nina September 2023
Changes to New Ticket page	sandeep.h September 2023	3	113	nina September 2023
Multiple Agents to a User	mjones August 2023	8	212	nina September 2023
Delete user, lose their tickets?	bahlquist August 2023	8	340	nina September 2023
New ticket for every email reply	juan.pridgen July 2023	4	114	sarah+success July 2023
Remove Customer Contact with out deleting tickets?	adam.corder July 2023	5	73	jstewart July 2023
How do you give a customer view of all tickets in their site	juan.pridgen July 2023	6	121	sarah+success July 2023
Delete multiple tickets	ahines June 2023	1	66	nina June 2023