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Keeping software up to date is vital for security, performance, and usability. With Atera’s patch management, you gain full administrative control over patching—even for offline devices. That’s right, whether your devices are online or offline, Atera ensures no security vulnerability or bug goes unpatched. How does It…
Hi Forum Crew, Edit: Maybe this is actually a software inventory task running. I'm not sure if its Atera doing the inventory task or not though. Perhaps the rest of my post can elaborate more. I don't think an actual update was happening. Hunting down a mystery at the moment and wanted to see if anyone shared a similar…
Our brilliant product manager Yasmin Simmons leads the RMM areas of our platform, and took the time to share a tip for software patching and bundling. Any patch tips you want to share with others?
Recently I have been experiencing issues with Atera's patch management. It reporting patches that are already installed as missing, Its recommending patches that aren't relevant to the machines and it is also just failing to install other patches. When it comes to 3rd party patches the reporting and management for it isn't…
Hey everyone, I have 201 automation profiles which need to be applied amongst customers and different type of devices. There are different scenarios I followed: -If I need to apply Profile 1 to multiple devices, I can create folder A and assign the profile. But when a device needs to be on Profile 2 it needs to either to…
We have a version of Java which must not be updated due to ERP constraints. We struggle to run Software updates via the Automation because we never know when Chocolatey have release another version, therefore it's suddenly not in our exclude list, therefore it updates. Chaos ensues! Anyone come across this problem and if…
Has anyone got any tips on how to dig deeper into why Automation Profiles fail? All we see is the feedback 'Failed' no explanation or links to logs etc! Thanks
Is there a way to prevent Atera from flagging the optional Windows updates that are not required?
Is anyone else experiencing automations running 12 hours later then scheduled. i just has 500+ computers reboot in the middle of the workday. NOT COOL Atera. We also have automations that just randomly skipped a week. Can someone please explain what is going on.
Does anyone know what time zone is being used when using the scheduled restart feature which has been implemented in the latest update? It's Friday 3rd of November, 3:26pm in New Zealand as I'm writing this post. Friday the 2nd??? is greyed out when I try to schedule a reboot. And when I pick 1am on Saturday 3rd, I'm…
Patch Management For Linux Atera utilizes the APT (Advanced Package Tool) for Linux agents to retrieve and install OS updates on Linux devices. Presently, our Linux patch management tool supports Ubuntu 18 and Debian 11 (and above) distributions. APT comes pre-installed on Debian and Ubuntu distributions and Atera is…
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This section is used to discuss ActionAI, AIT, Copilot and Autopilot.
