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🚨 Service Update: Temporary ESET Access Issue 🚨
Hi everyone, We want to share a heads-up regarding a temporary service issue affecting ESET installations. Following ESET’s notification shared on December 24, we can confirm there is a temporary integration issue between ESET and Atera that may impact: Access to the ESET management console Connectivity to ESET update…
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Merry Christmas and Happy New Year!
Hi everyone, Merry Christmas and Happy New Year! As we wrap up the year, I wanted to say a genuine thank you for being here - asking sharp questions, sharing edge cases, and pushing us to make the product (and the Community) better. Quick context: it’s only been a couple of months since I took over the Community, so I’m…
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LIVE WEBINAR: Analytical reports: Power user workshop - Dec 11, 2025, 12PM ET
Hi everyone, I'm here to invite you to a workshop that I'm hosting. It's one of the very first initiatives to focus on the hands-on experience with one of the most powerful PSA features we have. What we'll do: Build production-grade Analytical reports in Atera: hardware, software compliance, SNMP OIDs, ticket KPIs and…
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New keyboard, same mission: Dima here, your new Technical PoC at Atera
Hi, I’m Dima (Technical Product Marketing at Atera). I’ve spent the past 2,5 years in Atera as a Strategic Customer Success Manager and a Solutions Engineer with strategic/enterprise accounts - implementations, re-onboarding, Success Plans, the messy middle. Why I'm here and what you can expect from me in this community:…
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Congratulations to our Atera Community Champion
Big congratulations to @nathanlock Atera’s 2025 Community Champion Award winner! Their dedication and impact on our community have inspired peers, elevated knowledge sharing, and strengthened connections for all of us. Let’s give him a big round of applause!
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Autonomy Day kicks off soon- Hope to see you there!
The countdown is on: Atera's Autonomy Day Event starts at 12:00PM ET. There’s still time to register here and learn from our experts. Come celebrate with us as we announce the IT Community Champion Award. This is your chance to cheer for your peers, or maybe even take home the spotlight yourself. Hope to see you there!
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Gil Givoni- Community manager says goodbye
Hi everyone, First, I want to extend a heartfelt thank you to Gil Givoni, our amazing Community Manager, for the dedication and passion he’s brought to building and nurturing this community. His contributions have left a lasting impact, and I know we’re all grateful for the energy and connection he fostered here. As Gil…
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A letter from Atera's CTO to all customers
Hello all, I’m sharing below the email that our CTO and Co-founder, Oshri Moyal, sent out to all clients earlier this morning. I hope this helps provide clarity on the situation and explains the reason for the short notice. A Letter from Atera's CTO Dear customers, Over the past few days, we’ve asked you to take several…
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Atera Root Cause Analysis (RCA) Report - July 28,2025
Hello Atera Community, This is a cross-post for both our public r/Atera subreddit and the Community Forums. In the past couple of weeks we had several outages that compromised our service with some of our customers. As a community you came through and flagged this, confirming with your peers that there is an issue, and I…
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🚨 GIVEAWAY TIME 🚨
What’s one task you’d happily let AI take off your plate... forever? 🤖Maybe it’s resetting passwords. Maybe it’s filling out time sheets. Maybe it’s explaining (again) where the printer is. 💬 Drop your answer in our LinkedIn competition post 📸 Bonus points if you share a photo of yourself doing the task you'd outsource to…
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Now available: New preset report for Windows agent status
Hi all, Good news! We’ve put together a brand-new preset analytical report to make it easier for you to filter agents by Site/Customer and quickly spot which versions are supported and which are outdated. Access to the report will depend on your user role and permissions. Keep an eye out for an in-product popup notice…
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Atera MSI installer Updates
Hello community members, On Monday, August 25th, we sent out an email to all clients announcing availability of our new Windows Installer (MSI) with an updated certificate. This was a precautionary measure, we are hardening the Atera installers so bad actors cannot make unauthorized use of the solution. In coordination…
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New UI feature fails
Dynamic device name changing is problematic. Device name locking option is needed! Device folder toggling now takes 3 clicks instead of two. One extra click doesn't sound like a big deal, but the waste of time through out a day does add up for busy technicians. Why force the new UI on us so quickly?
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Update to our Terms of Service agreement
Hey gang, We recently sent out an email that our ToS have been updated. I've received great feedback that you'd like to be informed of what the changes were. I've expressed this with our product marketing and legal team, and both were understanding and quickly shared with me the explanations, which were initially posted in…
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Send notifications through powershell scripts
Hello, everyone! How are they? Do you have any recommendations for giving feedback to the user when executing scripts? I tested some features like building a notification with .NET library features, and or BurntToast. But I was unsuccessful. BurntToast even worked during the tests but only when sent individually, when…
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Using Environment Variables in PowerShell Scripts
hey guys, how's everyone doing? I'm exploring possibilities with scripts in atera and would like recommendations for working with environment variables. In my tests I noticed that the script submission occurs through a powershell session with different values than the real user. Values like $env:USERNAME may not exactly…
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500 Point Reward Box !
It came today! Love everything, the mug is a great size and form factor and the Power Bank is especially nice! @gilgi Thank you for the swag and for all that you do for the community!
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Enquiry
Is the review campaign for Atera is still active on G2? Because I have received a review link that says $25 for each review, want to validate the same.
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🧦 What design should we choose?
Hey! Our copywriter and designer came up with two options - which do you prefer?
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Microsoft Down
Mornign All, Anyone have any more details on the MS outage issues ? seeing an awful lot of BlueScreen pictures in the media! hope they are just stock images !
