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Meet AI Copilot 2.5: Smarter, faster, better
Say hello to AI Copilot 2.5—your ultimate IT companion designed to save time, streamline workflows, and deliver exceptional results. With innovative features like image analysis, multi-chat, insights on demand, smart device filtering, and intuitive script enhancements, Atera is the first IT management platform to introduce…
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👋 Chat feature depreciation
You may have received an email already (worth marking the success@atera.com ‘not spam’), and I wanted to ensure you’re updated, here is the message sent: We’re writing to inform you that the Chat feature in Atera will be deprecated on March 1st, 2025. After this date, the feature will no longer be available. We’re working…
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What is agentic AI? Takeaways from NVIDIA's Keynote from CES 2025
You already know agentic AI through Atera’s game-changing AI Copilot. At CES, this groundbreaking concept stole the spotlight in one of the event’s most exciting talks. Here are the key takeaways showcasing how agentic AI is reshaping IT and its vast potential for our industry. But first - a reminder that there is an…
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You Nailed IT in 2024 – Celebrate with Atera! 🎉
Hey Aterans, 2024 was a year full of IT brilliance, and it’s time to celebrate your incredible achievements! Thanks to your expertise, your users are more secure, stable, and thriving without a hitch. Have you seen your Atera #NailedIT details yet? It’s available in your email or the in-app messages. 📢 Let’s celebrate…
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New year, new skills: Master AI Copilot with Atera’s live online sessions! 🎉
2025 is here, and it's time to supercharge your IT skills with the power of AI! We’re kicking off the year with a new series of game-changing AI webinars, Wednesdays, 12:00 EST designed to transform the way you work. Whether you’re an AI newbie or a seasoned AI wizard, there’s something for everyone. ✨ Why join? Exclusive…
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Help shape Atera’s 2025 webinar and live session lineup! 🌟
We’re looking ahead to 2025 and planning an exciting new lineup of webinars and live sessions to help you grow, learn, and thrive in IT management. But here’s the thing: our webinars team want your input to make these webinars as valuable as possible. What topics would YOU like us to dive into next year? Here are a few…
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2024: A year of milestones and momentum at Atera
As we prepare to close out an incredible year, we’re reflecting on everything we’ve accomplished together in 2024. Innovation is at the heart of Atera, and this year, we’ve continued to push boundaries, deliver powerful solutions, and forge meaningful partnerships that drive IT forward. Before the holiday season begins,…
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❄️ Get holiday-ready with our checklist ✅
Hey gang! I’m working on my song-writing skills, and thought the upcoming holidays are an excellent opportunity to test them out with you all! 🎵 You better script fast, you better not snooze, Plan out those updates and check all your queues, Happy OOO-ing around! 🎵 We made you a list, so you can check twice, Ensuring all…
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Preview attachments without downloading files📎📁
It's a quality-of-life feature this time, as you will soon be able to preview attachments directly within Atera, making it easier to access the information you need without unnecessary file management! 📄 Supported formats include: Image files Text documents (Word, etc.) PDF files Text or JSON files Excel, Spreadsheet, CSV…
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Introducing: Atera’s Referral Partners Program 🗣️👂
Looking for a way to earn extra revenue while spreading the word about the world’s first IT management platform powered by Action AI™? The Atera Referral Partners Program is here for you! 🚀 Since you’re already an avid Atera user, you can use your insights and knowledge to spread our innovative SaaS platform! What’s in it…
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Splashtop remote access to Debian Linux client
Hello all. Most of the systems I support through Atera RMM are Windows systems, but there are some exceptions. Recently, I've tried installing Atera Agent on a new system I just built with Debian GNU/Linux 12, my preferred distro for general purpose systems (this particular system basically just needs to run a web…
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Anyone besides me absolutely hate the new interface?
All I see now when I log in is white space and text thats all scrunched up. Columns that cannot be modified to see more information, iFrames like its the 1990's that cause scrolling issues. A Metrics chart that looks 20 years older than what we had before. Tabs that we now have to click thru to find information that we…
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Threshold profiles ProTip!
It's another Pro Tip! With our wonderful Meira from Customer Success team!
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Master These 4 Metaverse Leadership Strategies Before It’s Too Late – Stay Ahead of the Future!
Ready to lead your team into the future? The metaverse is here, and it's reshaping leadership as we know it. Here's how you can stay ahead: Master Digital Literacy Get comfortable with VR/AR platforms and tools like Slack and Figma to lead effectively in virtual spaces. Build Inclusivity Ensure your metaverse spaces are…
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HP Raid Monitoring
Getting ready to start monitoring some HP servers specifically ML 30 and ML110. They are using a HPE raid controller and just curious how people have been monitoring those. Typically with the Intel server I have monitored we just monitored for event log entries that were created by the raid controller. Does that work here…
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Multiple PCs in Work From Home
I can see that you can assign multiple contacts to have access to a PC in the "Work from Home" option, where I give a customer remote access to a computer via Splashtop. However, is there a simple solution to giving one person access to more than one computer? So far, all I can do is create a dummy email address as a…
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Community survey: The search for a better search functionality! 🔎
Hey gang, We know that you’re always searching for ways to make things easier, by making them faster, more efficient, and more accurate, which is why we’re asking for your insight as we tackle one of the year's first feature updates. We’re revamping Atera’s global search functionality and need your input! So what are we…
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Install your own software
Unfortunately, Atera and Chocolatey cannot be used to install a lot of the software my customers need. I can build packages myself because I have built SCCM and Intune packages before. How can I install them without the private repo? If I make the packages available to the community, will I then also find them on Atera?
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Need to Enhance Atera’s Knowledge Base with Integration and Client-Specific Documents
Atera's knowledge base is a great tool, but there’s potential to make it even more powerful with some key improvements: Two-Way Integrations: Integrating with platforms like Document 360 and HelpJuice could streamline the process of managing and updating knowledge articles. Changes made in either system should sync…
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Why Every Business Must Embrace the Cloud Today to Stay Ahead
The cloud is transforming businesses, driving efficiency, and enabling success in the digital age. Here’s why it’s essential for your business: 5 Reasons to Embrace the Cloud Cost Efficiency: Reduce infrastructure costs by paying only for the resources you use. Scalability: Easily adjust resources to meet your business's…