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❄️ Get holiday-ready with our checklist ✅
Hey gang! I’m working on my song-writing skills, and thought the upcoming holidays are an excellent opportunity to test them out with you all! 🎵 You better script fast, you better not snooze, Plan out those updates and check all your queues, Happy OOO-ing around! 🎵 We made you a list, so you can check twice, Ensuring all…
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Preview attachments without downloading files📎📁
It's a quality-of-life feature this time, as you will soon be able to preview attachments directly within Atera, making it easier to access the information you need without unnecessary file management! 📄 Supported formats include: Image files Text documents (Word, etc.) PDF files Text or JSON files Excel, Spreadsheet, CSV…
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Introducing: Atera’s Referral Partners Program 🗣️👂
Looking for a way to earn extra revenue while spreading the word about the world’s first IT management platform powered by Action AI™? The Atera Referral Partners Program is here for you! 🚀 Since you’re already an avid Atera user, you can use your insights and knowledge to spread our innovative SaaS platform! What’s in it…
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⚡ Zap your way to efficiency with our latest #tiptuesday
Are you zapping away already? Share your recipes in the comments! Embrace the power of our latest integration to get things done FAST!
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Transition to the new Agent Page on January 14th
Hey everyone, We recently sent an email to customers that had the old Agent Page view, I added the relevant links to the KB article to learn more from the documentation so you can benefit more from the new features: We’re writing to let you know that the old Agent Page will be deprecated on January 14th, 2025, and only the…
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A look back at this week’s town hall: Thanks for joining us!
We’re thrilled to have hosted you for this week’s town hall event! The live energy was exhilarating, and preparing for it was a real pleasure. Your participation, thoughtful engagement, and high-quality questions left a lasting impression on all of us. It’s crystal clear that you know exactly what you want to see next and…
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🛍️ Black Friday Alert: Score Big with Atera Swag! 🛍️
Black Friday deals are here! Whether you’re looking to rep your favorite IT management platform or surprise the tech pro in your life, Atera’s Swag Store has you covered.For one week only, enjoy: 💥 20% OFF everything in the Swag Store 🗓️ When? November 25th – December 2nd 🎟️ How? Use code: PINKFRIDAY at checkout! From…
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Turbocharge the power of remote access with Splashtop Premium 💦🔝
We’re thrilled to introduce Splashtop Premium, a game-changing upgrade for your remote access experience. Splashtop Premium is designed to optimize your workflows, enhance collaboration, and give you unparalleled control—all packed and integrated directly into Atera’s all-in-one platform, creating a seamless experience.…
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Discover the all-new Reports page: Unlock actionable insights like never before!
We’re thrilled to unveil Atera’s revamped Reports page, designed to supercharge your productivity and empower you with data-driven decisions. With an intuitive navigation system, an array of powerful reports, and a reimagined user experience, this update is here to redefine how you manage and analyze your operations.…
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Introducing Atera's new Patch Management Dashboard: Your single-pane solution for managing complianc
Get ready to simplify and strengthen your patch management with Atera’s latest innovation—the Patch Management Dashboard! This powerful tool brings you real-time insights into patch compliance and helps mitigate vulnerabilities with just a few clicks, giving you centralized control over device security and patch updates.…
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🎉The Atera App Center year in review 🎉
As 2024 comes to a close, we’re excited to reflect on the advancements in the Atera App Center, that will bring users added productivity, security, and satisfaction with their tech stack! The App Center now offers a users a platform for accessing third party solutions at competitive pricing, while benefiting from a…
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Antivirus notifications
how would I set up Atera and bitdefender so that we get a notification or a ticket raised when a bitdefender endpoint detects anything?
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Patching SystemRestorePoint
I tested system restore point feature when patching and the report lied to me about creating the restore point. It would appear the Restore Point is created however on the machine the System Protection is not already enabled on the machine it will not create it. The problem I have is that Atera says it successfully created…
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Mobile app
Is it just me, or is the ticket view on the mobile app a bit…crap? There seem to be huge gaps between entries in the conversation. iOS version.
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Supressing the New Outlook which M$ forces on 06.01.2025 for Business customer
Hi all, Microsoft has announced that for all Business customer it will change to new Outlook on 06.01.2025. Enterprise customer will be transitioned in 2026. There is afaIk no global option in Office365 to disable this change. The new Outlook looks completely different to the classic Outlook and brings tons of limitations.…
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Advanced Reporting - Software
I am trying to build a report that will give me a list of devices that does NOT have software installed, I can't seem to figure it out. I.E. say I had 5 computers, 4 out of the 5 computers had Chrome installed but 1 did not. I want a report that will list the 1 computer that does not have it installed.
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Problems with Configuration Policies
I want a pop-up notification when users need to reboot their computer to install updates. That seems to be right up Configuration Policy's alley but……. it is inconsistent. A lot of my endpoints will display the Configuration Policy pop-up but a lot won't. It is very inconsistent. Has anyone else experienced this issue?
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BlueSnap Billing with Customer Breakdown
Any chance we can get BlueSnap to send a customer breakdown report to go along with the monthly license invoices? We've finally had some progress in getting consolidated emails with monthly invoices (instead of sporadic invoices at varying times throughout the month). But it would be helpful if the invoices also included…
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machine name / computer name
In the article https://support.atera.com/hc/en-us/articles/231895308-Modify-agent-and-device-name there is a section: "Note: If the Agent Name and Machine Name do not match you must update the Agent Name to match the Machine Name before updating the Computer Name / Server Name on the machine itself. Both fields are…
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UTOS - Revolutionary Technology Performance Metrics
