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Stay ahead of threats with Atera’s Patch Management Dashboard
Your IT environment is constantly evolving, and keeping it secure means staying on top of patch deployments. That’s where Atera’s Patch Management Dashboard comes in—giving you a quick, clear view of your patching status, failed installations, and the severity of vulnerabilities. Let’s dive into two key dashboard elements…
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Unlock the power of AI: Two must-attend live sessions!
AI is transforming IT management, and we’re bringing you two exclusive webinars to dive into the impact of Atera’s AI Copilot and Agentic AI! Whether you want real-world insights from IT leaders or a behind-the-scenes look at the future of autonomous IT, we’ve got you covered. Live session #1: AI Copilot at TVEC –…
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Where can you access Atera's product releases? #tiptuesday
I cover the features that I find most interesting for the community, but there are way more things happening, and there's no reason to miss them out. There are multiple options to stay up to date, in this week's TipTuesday, you can learn just how!
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🚀 Introducing Community open office hours!
Heya Community gang! 👋 I’m excited to launch Community open office hours, giving you a direct line to chat with me about all things community-related! Whether you have feedback, ideas, questions, or just want to connect, this is your chance to hop on a call with me 😃 When & where? 📅 Every Wednesday 🕑 13:00 - 14:00 & 16:00…
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Top10 Automation Rules!
It's another TipTuesday, this time two of our customer success managers share the very best of them all! Which ones are we missing? Share below!
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📢 Sneak peek feature alert: Chain email replies to ticket threads!
I’m once again sharing a sneak peek into an upcoming feature that is currently in beta–it’s a QoL ticketing-related change in email ticketing, which means this is great for those of you who are utilizing the Atera helpdesk. Ticket threads: No more scattered email responses! One of the pains we heard from you was that each…
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Updated MSP subscription prices! 🎉
We’ve got some pricing news you’ll actually love! Atera is lowering prices on a couple of monthly MSP subscription plans. That means more savings and more room to grow your business. These reductions will take effect with the next billing cycle. Here's the updated pricing by plan: Pro | Monthly - $159 → $139 Growth |…
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Atera’s 2025 Q1 Roadmap is live: Check out what’s coming!
We’re excited to announce that our Product Roadmap has been updated for the first quarter of 2025! You can now review the upcoming features and enhancements that we have planned. I’m personally excited to share that it includes solutions for several popular community requests and discussions we held here such as: Windows…
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Optimize the full potential of Atera's AI Copilot!
Your AI Copilot is only as strong as its setup! By optimizing your Copilot, you can enhance efficiency, streamline troubleshooting, and provide end users with accurate, personalized support. Let's explore the key areas to focus on for maximum impact. 1. Strengthen the AI Copilot Knowledge Base Your Knowledge Base (KBA) is…
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🔐 Enhanced logout behavior: Boosting your security!
Today’s update covers a small but important security feature that is currently being evaluated in beta, and I’m delighted to share a sneak peak of it with you: We’re constantly improving to keep your data safe, and that’s why we’re excited to introduce an enhanced logout behavior feature, which offers a smarter, more…
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Monitoring Windows Defender Malware Detections
We have a few remote workers who use their own devices at home (because all of our corporate resources are cloud-hosted and don't really interact with the operating system) but we need to provide help and support for printers and such - and we monitor their system security. We use this nice little custom alert to monitor…
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Five Keyways AI is Making a Significant Impact
Artificial Intelligence (AI) is revolutionizing industries worldwide, reshaping how we live and work. Here is how it is doing so: Enhanced Healthcare Diagnostics: AI-driven tools are improving the accuracy of medical diagnoses, leading to better patient outcomes. Optimized Supply Chains: Businesses are leveraging AI to…
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Bitdefender second user
Anyone got any idea how to create a second admin user in Bitdefender?
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Atera's February AI live Sessions
Ready to streamline issue resolution, maximize productivity, and keep employees happier than ever? Join our live #AgenticAI sessions this February to see Atera’s AI Copilot in action! 💡 Learn how to seamlessly integrate AI into your daily IT operations ⚡ Boost productivity with smart automations & instant insights 🤖 Learn…
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Ticket Checklists
I have a client that has a significant employee churn. Both onboarding and termination process require a multiple step process. I'm looking to creak a ticket checklist so that nothing gets missed by my techs. Any thoughts about ways to approach this in Atera?
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Recommendation for your Event Viewer
When a computer technician looks at the Event Viewer, they're quickly scrolling through the 1,000's of entries looking anything RED. White and Yellow, don't care, we look RED. Using the Atera Event Viewer, we have to look at every single event looking for the Error. Will you please consider updating your website? Please…
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Starting to learn Atera
Hello Everyone, I am starting to learn Atera. Therefore, I started from the first webinar on the 11 page, therefore need some guidance to learn fast and understand more about atera. Looking forward to hear from you all. Thanks, Rahul:)
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Foxit editor silent installation
Hello Anyone have had success to install Foxit Editor with a script? I have tried many things including this but it is never installing… msiexec /i "FoxitPDFEditor.msi" /quiet /norestart
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linux reporting?
we run this massive service on linux for Atera to report back. does it even report memory usage? disk usage? this is not super hard to do?
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Notify System updates
Hello there, I'm pretty new on Atera, I use it to manage and monitor customers servers and computers. I want to notify us with a mail but I can't find anywhere to do it without script. Is someone has even do that ? Thanks.
