Filter devices that have no user assigned
New to Atera. One quick question if anybody can help. How do I filter devices that have no user being assigned so that I can make sure each company device has a responsible person? Thanks.
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Sry for the late response — I wanted to make sure of this with a couple of colleagues.
Bad news first - it's not possible to filter for unassigned.
But… there is a workaround for new devices to make sure they are assigned to a user - When the Helpdesk Agent is activated on a device, it checks for an existing contact assignment. If the device is unassigned and the user is connected via Azure Active Directory or a local Domain Controller, the agent automatically retrieves and uses the user's email and name to either create and assign a new contact within Atera, or link to an existing contact.
While I collect this sort of feedback and product gaps, I encourage you to also open this up as a feature request in our Uservoice portal.
https://atera.uservoice.com/forums/936306-ideas-and-feedback0
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