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It looks like the current Atera agent automatically installs v6.0.35 of the .NET runtime framework which can then be upgraded to v6.0.36 however version 6 became end of support last week - see here: Our patch management tools have lit up like a Christmas tree with every computer that has Atera installed now showing as…
Hey Aterans, 2024 was a year full of IT brilliance, and it’s time to celebrate your incredible achievements! Thanks to your expertise, your users are more secure, stable, and thriving without a hitch. Have you seen your Atera #NailedIT details yet? It’s available in your email or the in-app messages. 📢 Let’s celebrate…
Atera's knowledge base is a great tool, but there’s potential to make it even more powerful with some key improvements: Two-Way Integrations: Integrating with platforms like Document 360 and HelpJuice could streamline the process of managing and updating knowledge articles. Changes made in either system should sync…
The cloud is transforming businesses, driving efficiency, and enabling success in the digital age. Here’s why it’s essential for your business: 5 Reasons to Embrace the Cloud Cost Efficiency: Reduce infrastructure costs by paying only for the resources you use. Scalability: Easily adjust resources to meet your business's…
By implementing these features, Atera can provide a robust ticket management system that supports proactive service delivery and better client outcomes. 1. Response Time Alert for Assigned Tickets Scenario: A technician (e.g., Tech 1) is assigned to a ticket, and the client sends a follow-up or update. Request: Initial…
Is there a way to set up Atera to send an email alert if there is a device that has not logged in for more than 20 days? Context here - I have several clients that we monitor monthly, and I see that their computer has not logged in to the system in over a month. It would be nice if Atera would have simply sent me an email…
Hi, I'm trying to use the ticketing summary report and have identified that it appears to not be taking into account settings for the profile. If I go to Admin account settings - I have the time zone set as correct for us (see second picture). However the ticketing summary report seems to always set it self as Each tiles…
Block Hours Contracts just got upgraded! An upcoming improvement will provide all technicians with a clearer view of the remaining hours left for each customer directly in each ticket associated with a block hours contract. This will ensure no one in your team works overtime without it being settled with your customer.…
@gilgi Please help me update this useless feature to one of the most used features before the new year. With a big push and a day's worth of programming work, this could easily become one of the best features of Atera. Currently, the Form Template only gives you access to adjust these settings: A Form Template should…
Is AI reshaping cybersecurity as a defender’s ally or an attacker’s tool? Let’s explore the key impacts of AI on cybersecurity this year. Enhanced Threat Detection AI enables real-time detection of vulnerabilities, isolating threats faster than ever. Smarter Cyberattacks Attackers use AI to create shape-shifting malware…
Maybe a silly question but I have to ask… With ARM-based Windows devices becoming a bit more prominent, are we confident that the Atera Software patching via Chocolately or Winget - which supposedly auto-updates Microsoft Teams for example - will be deploying the correct updates to those machines? I have a hunch…
Learn about Introduction to AI and ChatGPT, master coding with the Complete C# Programming Master Class (Highest Rated), get started with Fundamentals and Basics of Stock Trading, or prepare for the RHCE EX294 Practice Exams for Certification. These courses are designed to help you grow and succeed join now! • Introduction…
We're always striving to provide solutions that keep up with your evolving needs, and with that in mind, we are thrilled to announce a new collaboration with GoTo, that will integrate the Miradore Mobile Device Management (MDM) solution with the Atera platform. This partnership means IT teams like yours will enjoy mobile…
Exciting news for your bookkeeping! We’ve simplified your billing experience with the Atera App Center invoice breakdown by customer, Built to empower your business with effortless customer billing and bold, strategic monetization decisions Starting this week, for each invoice, you'll be able to download a detailed…
2025 is here, and it's time to supercharge your IT skills with the power of AI! We’re kicking off the year with a new series of game-changing AI webinars, Wednesdays, 12:00 EST designed to transform the way you work. Whether you’re an AI newbie or a seasoned AI wizard, there’s something for everyone. ✨ Why join? Exclusive…
We’re looking ahead to 2025 and planning an exciting new lineup of webinars and live sessions to help you grow, learn, and thrive in IT management. But here’s the thing: our webinars team want your input to make these webinars as valuable as possible. What topics would YOU like us to dive into next year? Here are a few…
As we prepare to close out an incredible year, we’re reflecting on everything we’ve accomplished together in 2024. Innovation is at the heart of Atera, and this year, we’ve continued to push boundaries, deliver powerful solutions, and forge meaningful partnerships that drive IT forward. Before the holiday season begins,…
Hey gang! I’m working on my song-writing skills, and thought the upcoming holidays are an excellent opportunity to test them out with you all! 🎵 You better script fast, you better not snooze, Plan out those updates and check all your queues, Happy OOO-ing around! 🎵 We made you a list, so you can check twice, Ensuring all…
It's a quality-of-life feature this time, as you will soon be able to preview attachments directly within Atera, making it easier to access the information you need without unnecessary file management! 📄 Supported formats include: Image files Text documents (Word, etc.) PDF files Text or JSON files Excel, Spreadsheet, CSV…
Looking for a way to earn extra revenue while spreading the word about the world’s first IT management platform powered by Action AI™? The Atera Referral Partners Program is here for you! 🚀 Since you’re already an avid Atera user, you can use your insights and knowledge to spread our innovative SaaS platform! What’s in it…
Are you zapping away already? Share your recipes in the comments! Embrace the power of our latest integration to get things done FAST!
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