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This is one of those internal initiatives that has been proposed for quite some time, and we wanted to give it enough time to become actually useful before sharing it more broadly. Thanks to @nathanlock for bringing this up again on Reddit as one of my responses contained the link below. I’m posting it here as well so…
Let's talk API, tokens, and everything in between. Until today, the Atera API worked one way: your account had a single key, and that key did everything. The reporting script, the billing sync, the contractor's one-off integration, the thing someone built two years ago that nobody fully remembers, all authenticating with…
Last year we offered an exciting opportunity for you to share your experience with Atera and get rewarded for doing so, and we’re bringing it back! This is your chance to participate in our collaboration with a top-tier review platform and earn rewards in just a few easy steps. How It Works: Use this referral link to leave…
If you landed here from a search result, a shared link, or just poking around - you're probably seeing just the general announcements. Most of the Community content is members-only: discussions, product feedback threads, the roadmap features preview, how-to's, and, last but not least, ability to DM me (I'm Dima and I'm a…
In case you missed yesterday’s Autonomy Day, one of the sections was dedicated to Community contributions, and that’s where we gave a well-deserved shoutout to Matthias Budke aka @Matthias. Matthias really shows what a strong IT community member looks like. He is candid, constructive, has a real intent and commitment to…
Join us at Autonomy Day to see how AI is being applied in practice to drive organizational efficiency and better service. At this online event, you’ll get a firsthand look at the AI strategies behind stronger ROI, higher end-user satisfaction, and what’s new in IT Autopilot. What to expect: • Hands-on workshops exploring…
Hi everyone, We want to share a heads-up regarding a temporary service issue affecting ESET installations. Following ESET’s notification shared on December 24, we can confirm there is a temporary integration issue between ESET and Atera that may impact: Access to the ESET management console Connectivity to ESET update…
Hi everyone, First, I want to extend a heartfelt thank you to Gil Givoni, our amazing Community Manager, for the dedication and passion he’s brought to building and nurturing this community. His contributions have left a lasting impact, and I know we’re all grateful for the energy and connection he fostered here. As Gil…
Hi everyone, Merry Christmas and Happy New Year! As we wrap up the year, I wanted to say a genuine thank you for being here - asking sharp questions, sharing edge cases, and pushing us to make the product (and the Community) better. Quick context: it’s only been a couple of months since I took over the Community, so I’m…
Hi everyone, I'm here to invite you to a workshop that I'm hosting. It's one of the very first initiatives to focus on the hands-on experience with one of the most powerful PSA features we have. What we'll do: Build production-grade Analytical reports in Atera: hardware, software compliance, SNMP OIDs, ticket KPIs and…
Hi, I’m Dima (Technical Product Marketing at Atera). I’ve spent the past 2,5 years in Atera as a Strategic Customer Success Manager and a Solutions Engineer with strategic/enterprise accounts - implementations, re-onboarding, Success Plans, the messy middle. Why I'm here and what you can expect from me in this community:…
Big congratulations to @nathanlock Atera’s 2025 Community Champion Award winner! Their dedication and impact on our community have inspired peers, elevated knowledge sharing, and strengthened connections for all of us. Let’s give him a big round of applause!
