Regenerating Activation Links

joseph.foran
joseph.foran Member Posts: 4 ✭
in Getting started

I just read through https://support.atera.com/hc/en-us/articles/215286368-Manage-technicians to make sure I'm not missing anything obvious but for the life of me I can't figure out how to create a new welcome email for a technician who did not onboard into the system until after the link we sent at initial creation expired. I also asked Copilot but no joy. Is there a FAQ for this anywhere?

Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 416 admin

    Heya, had a check with our support —
    So you're not crazy and didn't miss out anything -
    There is no such option.
    If they did not use the activation link, you can reset the password for the tech, or the tech can reset it themselves.

Topics