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    Send Email Notifications to Technicians when New Ticket is created
    in Helpdesk
    mmiyamotommiyamoto
    0
    21
    mmiyamotommiyamoto
    Atera tray agent icon not visible
    in Remote Monitoring and Management
    yves.solignacyves.solignac
    2
    68
    gilgigilgi
    Starting to learn Atera
    in Read before posting
    rahulkumarkataria2001rahulkumarkataria2001
    5
    27
    tandersontanderson
    📢 Sneak peek feature alert: Chain email replies to ticket threads!
    Announcement in Helpdesk
    gilgigilgi
    4
    40
    gilgigilgi
    ProTips --Transform your Atera ticketing experience!
    Announcement in Pro Tips
    gilgigilgi
    1
    39
    iectechbrianiectechbrian
    Scheduled tickets in chronological order
    in Helpdesk
    frank.pietersmafrank.pietersma
    9
    133
    gilgigilgi
    Work-arounds without MDM
    in Remote Monitoring and Management
    iectechbrianiectechbrian
    1
    153
    sschillingersschillinger
    Atera don't reply to "Out of office" email
    in General
    phubertphubert
    2
    158
    peterrflorespeterrflores
    Replies Not Sending Out of Atera
    in General
    ProtechtorProtechtor
    12
    404
    ProtechtorProtechtor
    Search through previous tickets
    in Got an idea?
    btolsonbtolson
    1
    89
    amorrisamorris
    General improvements
    in Got an idea?
    robin.nordlanderrobin.nordlander
    4
    96
    jgerman3jgerman3
    HelpDesk Agnet
    in Remote Monitoring and Management
    mahadi+mspmahadi+msp
    2
    102
    Sarah_from_AteraSarah_from_Atera
    Atera email notifications DMARC failure
    in Helpdesk
    jstewartjstewart
    2
    133
    chansenchansen
    Alert Sounds
    in Helpdesk
    tandersontanderson
    2
    83
    tandersontanderson
    AI IT Support (Atera Demo)
    in News and announcements
    joseph.smithjoseph.smith
    1
    93
    ninanina
    Mobile App improvements
    in Got an idea?
    robin.nordlanderrobin.nordlander
    5
    73
    ninanina
    New Ticket View!!
    in Helpdesk
    tandersontanderson
    16
    291
    antonanton
    Implementing Ticket Queues
    in Got an idea?
    tandersontanderson
    2
    170
    ninanina
    October's Release Notes are here!
    in News and announcements
    ninanina
    1
    102
    ninanina
    Server Offline Ticket Maker
    in Scripts
    mavenosomavenoso
    7
    237
    ninanina
    Atera mobile app doesn't include technicians signature
    in Helpdesk
    timebrktimebrk
    1
    73
    ninanina
    TODAY, OCTOBER 30TH: AI-POWERED IT VIRTUAL EVENT
    in News and announcements
    ninanina
    1
    41
    ninanina
    Automatic assign ticket from contact email
    in Automations
    gestionegestione
    8
    162
    gestionegestione
    Restrict non-admin technician to close other technician tickets
    in Helpdesk
    sandeep.hsandeep.h
    4
    221
    sandeep.hsandeep.h
    Change reply format
    in Helpdesk
    gert.verhoevengert.verhoeven
    3
    159
    kimkim
    Non IT Service Groups Users - Let's see those hands!!
    in Meet and greet
    mwalkermwalker
    3
    63
    mwalkermwalker
    Ticket Source
    in Helpdesk
    gert.verhoevengert.verhoeven
    3
    149
    ninanina
    Ticketing for internal IT department
    in Helpdesk
    gert.verhoevengert.verhoeven
    7
    104
    ninanina
    Auto-close resolved ticket after time has passed - how?
    in Helpdesk
    m.vincerm.vincer
    8
    192
    ninanina
    Bug Report - SelvServ Portal
    in General
    leighrleighr
    3
    41
    ninanina

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