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Discussion List

Discussion	Started By	Replies	Views	Most Recent
Customer Portal with custom domain	gcean December 7	1	23	tanderson December 7
Atera email notifications DMARC failure	jstewart November 30	2	23	chansen December 6
Anydesk Errors in Event log	lauri.kinnunen October 2	12	390	nina December 4
Favorite Product Family	tanderson November 29	0	14	tanderson November 29
Favorite Status Fields	tanderson November 29	0	12	tanderson November 29
Alert Sounds	tanderson November 16	2	23	tanderson November 21
Reporting SLA per contract	hayley.rafter October 20	5	31	nina November 16
New Ticket View!!	tanderson November 9	16	134	anton November 16
Scheduled tickets in chronological order	frank.pietersma September 11	7	41	frank.pietersma November 13
Speed and login issues with site	derek November 3	12	85	nina November 13
Atera mobile app doesn't include technicians signature	timebrk October 20	1	32	nina October 30
How does a user get a Service Portal password?	timebrk October 8	3	53	nina October 15
Software Detection	steven.kirchner October 12	2	22	nina October 15
Atera's AI assistant - We want to speak to you about it!	Yakov September 12	4	111	nina October 3
services list in device dashboard	adminmike September 19	3	43	kim September 27
Restrict non-admin technician to close other technician tickets	sandeep.h September 18	4	41	sandeep.h September 21
Change reply format	gert.verhoeven September 13	3	43	kim September 21
Print/Export/Email Ticket Details	jstewart July 18	5	143	nina September 21
Ticket Source	gert.verhoeven September 13	3	31	nina September 19
Ticketing for internal IT department	gert.verhoeven September 6	7	61	nina September 18
Splashtop 'Unattended' versus 'Attended'	rb September 7	6	81	frank.pietersma September 12
Auto-close resolved ticket after time has passed - how?	m.vincer July 14	8	62	nina September 8
SSL customer portal front end	johann.linnet September 5	3	24	nina September 6
Changes to New Ticket page	sandeep.h September 4	3	53	nina September 5
Multiple Agents to a User	MJones August 29	8	51	nina September 5
Delete user, lose their tickets?	bahlquist August 15	8	103	nina September 4
New ticket for every email reply	juan.pridgen July 25	4	51	sarah+success July 26
Remove Customer Contact with out deleting tickets?	adam.corder July 14	5	21	jstewart July 20
How do you give a customer view of all tickets in their site	juan.pridgen July 13	6	51	sarah+success July 18
Delete multiple tickets	ahines June 15	1	21	nina June 21