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Getting ready to start monitoring some HP servers specifically ML 30 and ML110. They are using a HPE raid controller and just curious how people have been monitoring those. Typically with the Intel server I have monitored we just monitored for event log entries that were created by the raid controller. Does that work here…
I can see that you can assign multiple contacts to have access to a PC in the "Work from Home" option, where I give a customer remote access to a computer via Splashtop. However, is there a simple solution to giving one person access to more than one computer? So far, all I can do is create a dummy email address as a…
Hi, we are a new Atera customer and wondered, that we did not find anything about LAPS in the forum or script library. BTW: it would be helpful to share scripts where you can define variables for critical information. Like the API key. So that the key is not written in plain in the script and only referring to the on in…
Happy almost weekend everyone! I am sad that Atera is not listed as an exhibitor for CES next week, but who else is going? What are your must-see exhibitors, Keynote presentations, or even just food in the cafeteria? I so wish that Atera was an exhibitor, but maybe in the future!
This doesn't ever install Acronis "Cyber Protect" and also there's no progress or status anywhere. Not even "recent processes" report shows anything. What am I missing ?
Exciting news for your bookkeeping! We’ve simplified your billing experience with the Atera App Center invoice breakdown by customer, Built to empower your business with effortless customer billing and bold, strategic monetization decisions Starting this week, for each invoice, you'll be able to download a detailed…
Get ready to simplify and strengthen your patch management with Atera’s latest innovation—the Patch Management Dashboard! This powerful tool brings you real-time insights into patch compliance and helps mitigate vulnerabilities with just a few clicks, giving you centralized control over device security and patch updates.…
It looks like the current Atera agent automatically installs v6.0.35 of the .NET runtime framework which can then be upgraded to v6.0.36 however version 6 became end of support last week - see here: Our patch management tools have lit up like a Christmas tree with every computer that has Atera installed now showing as…
You already know agentic AI through Atera’s game-changing AI Copilot. At CES, this groundbreaking concept stole the spotlight in one of the event’s most exciting talks. Here are the key takeaways showcasing how agentic AI is reshaping IT and its vast potential for our industry. But first - a reminder that there is an…
Hi, I'm trying to use the ticketing summary report and have identified that it appears to not be taking into account settings for the profile. If I go to Admin account settings - I have the time zone set as correct for us (see second picture). However the ticketing summary report seems to always set it self as Each tiles…
The cloud is transforming businesses, driving efficiency, and enabling success in the digital age. Here’s why it’s essential for your business: 5 Reasons to Embrace the Cloud Cost Efficiency: Reduce infrastructure costs by paying only for the resources you use. Scalability: Easily adjust resources to meet your business's…
Atera's knowledge base is a great tool, but there’s potential to make it even more powerful with some key improvements: Two-Way Integrations: Integrating with platforms like Document 360 and HelpJuice could streamline the process of managing and updating knowledge articles. Changes made in either system should sync…
Unfortunately, Atera and Chocolatey cannot be used to install a lot of the software my customers need. I can build packages myself because I have built SCCM and Intune packages before. How can I install them without the private repo? If I make the packages available to the community, will I then also find them on Atera?
Hey gang, We know that you’re always searching for ways to make things easier, by making them faster, more efficient, and more accurate, which is why we’re asking for your insight as we tackle one of the year's first feature updates. We’re revamping Atera’s global search functionality and need your input! So what are we…
Hey Aterans, 2024 was a year full of IT brilliance, and it’s time to celebrate your incredible achievements! Thanks to your expertise, your users are more secure, stable, and thriving without a hitch. Have you seen your Atera #NailedIT details yet? It’s available in your email or the in-app messages. 📢 Let’s celebrate…
We're always striving to provide solutions that keep up with your evolving needs, and with that in mind, we are thrilled to announce a new collaboration with GoTo, that will integrate the Miradore Mobile Device Management (MDM) solution with the Atera platform. This partnership means IT teams like yours will enjoy mobile…
2025 is here, and it's time to supercharge your IT skills with the power of AI! We’re kicking off the year with a new series of game-changing AI webinars, Wednesdays, 12:00 EST designed to transform the way you work. Whether you’re an AI newbie or a seasoned AI wizard, there’s something for everyone. ✨ Why join? Exclusive…
We’re looking ahead to 2025 and planning an exciting new lineup of webinars and live sessions to help you grow, learn, and thrive in IT management. But here’s the thing: our webinars team want your input to make these webinars as valuable as possible. What topics would YOU like us to dive into next year? Here are a few…
As we prepare to close out an incredible year, we’re reflecting on everything we’ve accomplished together in 2024. Innovation is at the heart of Atera, and this year, we’ve continued to push boundaries, deliver powerful solutions, and forge meaningful partnerships that drive IT forward. Before the holiday season begins,…
Hey gang! I’m working on my song-writing skills, and thought the upcoming holidays are an excellent opportunity to test them out with you all! 🎵 You better script fast, you better not snooze, Plan out those updates and check all your queues, Happy OOO-ing around! 🎵 We made you a list, so you can check twice, Ensuring all…
It's a quality-of-life feature this time, as you will soon be able to preview attachments directly within Atera, making it easier to access the information you need without unnecessary file management! 📄 Supported formats include: Image files Text documents (Word, etc.) PDF files Text or JSON files Excel, Spreadsheet, CSV…
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