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One of my clients run S1 and it's now classified as ransomware. 50+ endpoints were all quarantined and disconnected from the network. Fun times… Don't forget to add those exclusions for Atera now I guess. Never had a need until now.
Keeping software up to date is vital for security, performance, and usability. With Atera’s patch management, you gain full administrative control over patching—even for offline devices. That’s right, whether your devices are online or offline, Atera ensures no security vulnerability or bug goes unpatched. How does It…
I am having continuous problems with Atera RMM. It won't connect to my devices via Splashtop or AnyDesk. It wont' allow me to issue remote commands either by script or menu selection. These issues are getting continuously worse and worse. It began intermittently Now it's every other device I touch. Today Tudor-Lucian Ionel…
Can't seem to create a contact (Distribution Group) for alerts to exist in each client. Why I need to do this is because Acronis integration sync's each customer and forces you to send each customer's alerts to a contact that exists only in the customer. Unfortunately can't go to each customer and create the contact…
This feature update will cover the latest batch of App Center improvements, as we add more integrations to Atera, we're also ensuring the overview and information is communicated clearly, so you can make informed decision which apps to use to round up your IT operations for your costum all-in-one solution. Auto-Deployment…
Are you making some logging mistakes in your C# code and they are costing you a lot, but you don’t know how to fix them? Let me tell you how you can fix that. Identifying and fixing these errors can save your significant time and resources. Here are the key points to consider: Importance of Structured Logging Using tools…
I have been using splashtop without issue remote controlling my machines for a while and then a couple of days ago the quality of the picture is so bad I can't even read writing properly. I have deleted and re-added the RMM client app on my machine but it's made no difference, I also updated it using the updater with no…
I'm testing out Atera to see if my ministry can use it for our purposes. I see that the software installation is done through Chocolatey. Is there a way to run a script through Atera that will look at what software was pre-installed on the computer and add the correct chocolatey packages? I'd love to have all the updates…
Ideal Development Environment Linux comes with a variety of free, preinstalled tools like GCC, GDB, Vim, and Emacs, making it easy for beginners to start coding without needing proprietary software. Flexibility Across Operating Systems You can code in a Linux environment without switching your OS entirely. Tools like…
Ive been using Atera close to 2 years. At first, this policy worked great. All my end points restarted within 10 min of the command's start time. As of today, my endpoints have a 30 min wait from when it triggered to when they see the restart. Except for one that seems to wait for 3 hrs after. I also account for those…
At Atera, we're constantly listening to your feedback, and it's what drives our improvements. This time, we’re eager to hear your thoughts on the new chatbot! Have you had a chance to try it out? Share your experiences, insights, and any suggestions to help us make it even better. Your feedback is crucial to fine-tuning…
In a landscape where AI promises productivity alongside complexity, IT leaders face the challenge of strategic integration. Join Atera’s CPO, Tal Dagan, and Wiz’s CISO and CIO, Ryan Kazanciyan (more famously known for his consultancy work for TV series "Mr. Robot"), as they delve into the nuanced approach to adopting AI…
Dear Sir or Madam, We had an inquiry regarding the creation of scheduled tickets in a recurring cycle. According to your Atera support, this function is not yet available, which is why we would like to request this feature be integrated into future patches. For example, the scheduling instruction could be: "Create the…
Hi Atera Community, We value the way you support and encourage one another — it's inspiring! We’re always looking for more ways to celebrate YOU and your contributions. That's why we are introducing a new Rewards program based on your feedback and all you’ve accomplished. As you engage within the community, you will have…
Tired of manually installing software on every device? With Atera’s IT automation profiles, you can deploy preset software bundles automatically during scheduled runs! No need to worry about outdated versions or missing software—everything’s updated in one smooth process 🔧 Check out this week's #ProTip from our CSM Meira…
A major security issue (CVE-2024-9680) has been discovered in Firefox, putting users at risk of attacks. This vulnerability can allow hackers to take control of your system, making it crucial to update your browser immediately. What you can do: Update Firefox to version 131.0.2 (or newer). Update Firefox ESR to version…
We're always striving to provide solutions that keep up with your evolving needs, and with that in mind, we are thrilled to announce a new collaboration with GoTo, that will integrate the Miradore Mobile Device Management (MDM) solution with the Atera platform. This partnership means IT teams like yours will enjoy mobile…
Good news y’all, Atera has been granted the Texas Risk and Authorization Management Program (TX-RAMP) Level 2 certification. What is this TX-RAMP? The Texas Risk and Authorization Management Program provides a standardized approach for security assessment, certification, and continuous monitoring of cloud computing…
Efficiently manage work hours, holidays, and SLAs with Atera! I look forward to the holidays in order to refresh and recharge. For me, that’ll be during much of October, if only my SLA’s wouldn’t be impacted by this...🤔 If you’re using Atera, you have that solved for you with the new Holidays SLA feature! On a more serious…
Are you looking to boost your team's efficiency and keep ticket management under control? With Atera’s technician groups feature, you can easily organize technicians, streamline ticket assignments, and ensure that your team stays focused on top priorities! By assigning tickets to groups, you can create a more organized…
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In this webinar you’ll learn about: In this webinar, you'll learn about: Streamlining IT operations on the go with Atera's Mobile App Leveraging powerful features and real-world use cases for enhanced productivity Get your questions answered in an interactive Q&A session Effortlessly manage your IT tasks on the go, even in…
