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Is it just us but thats not working. We have it set to restart outside active hours 06:00 - 20:00 but it will force restart in the middle of the day. Devices for several different clients gets restarted during those active hours. It has become a problem and we need to fix this. So how do we correct that.
We’re thrilled to roll out the red carpet for our very first Community Town Hall! 🎉 This is an exclusive online event where you, our valued community members, can connect with the minds behind Atera and hear about the exciting new features on the horizon for 2025! Hosted by: Gilgi (that's me!), your dedicated community…
Hey all, I am using Atera to monitor my server and endpoints but I more often find that the way of monitoring is not detailed enough. It is good to understand if there was a peak in memory or CPU within an hour but once it comes to troubleshooting this information is not enough. The information which I often require must…
This feature update will cover the latest batch of App Center improvements, as we add more integrations to Atera, we're also ensuring the overview and information is communicated clearly, so you can make informed decision which apps to use to round up your IT operations for your costum all-in-one solution. Auto-Deployment…
Would it be possible to have an integration between Atera and an end-user security awareness company? (Such as InfoSec, Ninjio, etc.) Does anyone use any End-User training providers? If so, what do you like/dislike? How is the pricing?
We’re thrilled to unveil Atera’s revamped Reports page, designed to supercharge your productivity and empower you with data-driven decisions. With an intuitive navigation system, an array of powerful reports, and a reimagined user experience, this update is here to redefine how you manage and analyze your operations.…
We're always striving to provide solutions that keep up with your evolving needs, and with that in mind, we are thrilled to announce a new collaboration with GoTo, that will integrate the Miradore Mobile Device Management (MDM) solution with the Atera platform. This partnership means IT teams like yours will enjoy mobile…
It looks like the current Atera agent automatically installs v6.0.35 of the .NET runtime framework which can then be upgraded to v6.0.36 however version 6 became end of support last week - see here: Our patch management tools have lit up like a Christmas tree with every computer that has Atera installed now showing as…
In a site or on the Devices Node, it would be nice to be able to wake devices in bulk, rather than having to click into each device. Rational: I work in a college environment with labs of computers. If I want to run a script or run a software install against an entire lab of computers, I would prefer not to have to wake…
Was reviewing my secure DNS system and I notice a lot of DNS requests for atera-agent-heartbeat.servicebus.windows.net This does not resolve to an IP per se, but I am sure it is the Atera agent pinging the mothership. On average, it performes 3500 requests, per endpoint, per day. If an average client had 25 endpoints,…
I would like to be able to separate the types of tickets (Incident, Request, Change, Problem) in the timesheet report. This way, I can easily filter out, for example, Requests and invoice only these. Is it possible to add this to the timesheet report? Alternatively, is there another report where this can be done?
Get ready to simplify and strengthen your patch management with Atera’s latest innovation—the Patch Management Dashboard! This powerful tool brings you real-time insights into patch compliance and helps mitigate vulnerabilities with just a few clicks, giving you centralized control over device security and patch updates.…
Hey gang, We've been updated of a known issue from the Splashtop team. Thank you for reaching out to Splashtop Support. To provide more details, there is an ongoing issue with the Splashtop software crashing on macOS 15 and later due to a bug on Apple's side. Splashtop has confirmed that no changes were made on our end,…
Hey gang, We recently sent out an email that our ToS have been updated. I've received great feedback that you'd like to be informed of what the changes were. I've expressed this with our product marketing and legal team, and both were understanding and quickly shared with me the explanations, which were initially posted in…
Keeping software up to date is vital for security, performance, and usability. With Atera’s patch management, you gain full administrative control over patching—even for offline devices. That’s right, whether your devices are online or offline, Atera ensures no security vulnerability or bug goes unpatched. How does It…
At Atera, we're constantly listening to your feedback, and it's what drives our improvements. This time, we’re eager to hear your thoughts on the new chatbot! Have you had a chance to try it out? Share your experiences, insights, and any suggestions to help us make it even better. Your feedback is crucial to fine-tuning…
Hi Atera Community, We value the way you support and encourage one another — it's inspiring! We’re always looking for more ways to celebrate YOU and your contributions. That's why we are introducing a new Rewards program based on your feedback and all you’ve accomplished. As you engage within the community, you will have…
Tired of manually installing software on every device? With Atera’s IT automation profiles, you can deploy preset software bundles automatically during scheduled runs! No need to worry about outdated versions or missing software—everything’s updated in one smooth process 🔧 Check out this week's #ProTip from our CSM Meira…
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