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Anydesk update
Dear Atera Community, Yasmin here, Atera Product Manager. We want to update you on our progress regarding the AnyDesk custom client within Atera. Right now, we’re using the most updated version of AnyDesk’s custom client, which is version 7.0.14. So far, AnyDesk has not released a newer version for the custom client beyond…
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Search by Relations
We are using Relations to associate users to computers, which is particularly helpful for our Counter Computer (retail environment), as they are shared by multiple people, but we utilize a common logon to ensure hardware/software configurations remain functional (printers, credit card terminals, etc.). However, the…
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🆕 Monthly innovations webinar
Heya, There's a new webinar in town - Monthly innovation insights – where we welcome you to meet our new features! https://www.atera.com/webinars/monthly-innovation-0810/ This month was MASSIVE, and we've added and updated a wide range of features in RMM, PSA and AI areas, as well as some UI tinkering. I warmly recommend…
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Patch management with #tiptuesday
Our brilliant product manager Yasmin Simmons leads the RMM areas of our platform, and took the time to share a tip for software patching and bundling. Any patch tips you want to share with others?
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DashBoard: Available Monitoring widget
For the dashboard's "Available Monitoring" widget, is there a way to re-order the "Device Type" column. Currently from top to bottom - Servers, PC, MAC, Linux, etc…. However, I want to re-order this whereby I see top as "SNMP, Generic, HTTP, etc.."
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Deprecation of old devices page
Out with the old and in with the new! We recently launched and communicated our new Devices page. With its improved UI, enhanced search capabilities, and advanced filters, this feature is now more robust and functional for your needs. You can read more about these updates in the Roadmap item. Today, we are officially…
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API usage ideas
In similar spirit to the shared script library, I would love to see a central repository for sharing ideas on how the API is being used in various environments. I am good with technical, but sometimes my creativity is lacking. What are some of your best API usage ideas?
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Splashtop Access
Hi All, After the recent changes to Splash to now ask for permission to allow control, I have set my servers with the script to allow access after a delay of 30s. But I am wondering is there as setting to just allow access without the 30sec wait ?!?!? I know it’s only 30sec but can be frustrating when you’re in rush !…
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Automations running 12 hours later today
Is anyone else experiencing automations running 12 hours later then scheduled. i just has 500+ computers reboot in the middle of the workday. NOT COOL Atera. We also have automations that just randomly skipped a week. Can someone please explain what is going on.
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Scheduled Restart timezones
Does anyone know what time zone is being used when using the scheduled restart feature which has been implemented in the latest update? It's Friday 3rd of November, 3:26pm in New Zealand as I'm writing this post. Friday the 2nd??? is greyed out when I try to schedule a reboot. And when I pick 1am on Saturday 3rd, I'm…
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TODAY, OCTOBER 30TH: AI-POWERED IT VIRTUAL EVENT
Discover the game-changing functionalities of Atera's AI-powered RMM, helpdesk, and ticketing systems at our virtual event with Microsoft! 🗓️ Today, October 30th ⏰ 12 PM EST / 9 AM PST ➡ Save your spot now for a chance to win up to $1000 in prizes: https://www.atera.com/lp/world-tour-virtual/ #FutureofIT #AIT #AIpoweredIT…
