Atera mobile app doesn't include technicians signature

timebrk Member Posts: 5
edited December 2023 in Helpdesk

When I reply to an open ticket in web UI, the response will include my signature. However, the mobile app doesn't include anything, so it looks a bit amateurish.

Just FYI.


  • nina
    nina Administrator Posts: 428 admin

    Hi @timebrk - For now, we don't have the signatures automatically included on mobile. You can attach a signature as an attachment, but that does not seem ideal or user-friendly. We may add this at a later date.