Let’s discuss. Find peer-to-peer information about everything IT related - from technical questions to best practices, and everything in between!
A new mobile version is now available in both Google Play and App Store that fixes several error and bugs. If you don't have auto-updates turned on, make sure to head over, to update manually. The new version includes the following fixes 🛠️ Xero rates correctly syncs from web to mobile application Splashtop connection…
I think there is a good deal of room for improvement in the mobile app as far as presenting useful information that a tech might need while on site. An example that came of earlier today is it would be great to get the bitlocker recovery key from the mobile app. It would also be nice to see usage and health information…
Hi, Our field technicians have some major issues with your mobile app which affect the effectiveness och overall productivity. 1. The Mobile App does not support our custom "Status" fields. For every scheduled ticket, we change the status from "Pending" to "Scheduled" in order to keep track of the tickets that require…
When I reply to an open ticket in web UI, the response will include my signature. However, the mobile app doesn't include anything, so it looks a bit amateurish. Just FYI.
Last few days, when I attempt to remote an endpoint via my iphone I am getting the following error: ERROR Service is unavailable with this version of app. To continue, please update your app. (40309) I checked the app store, no update for Atera or the Splashtop RMM app. I uninstalled both and reinstalled, still getting…
Explore all our features, free for 30 days.
It looks like you're new here. Sign in or register to get started.
General discussions
Learn about new courses, how to get your certifications and share your feedback about the Atera Academy.
This section is used to discuss ActionAI, AIT, Copilot and Autopilot.
