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Splashtop Premium—Now on mobile! 🤳
Good news, to those working on the go, which is everybody these days 😂 If you've been using Splashtop Premium but wished you could access it from your mobile device—your wait is almost over! First let’s refresh a bit… The 3 key benefits of Splashtop Premium Boost efficiency with multi-monitor access, Enhance collaboration…
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Turbocharge the power of remote access with Splashtop Premium 💦🔝
We’re thrilled to introduce Splashtop Premium, a game-changing upgrade for your remote access experience. Splashtop Premium is designed to optimize your workflows, enhance collaboration, and give you unparalleled control—all packed and integrated directly into Atera’s all-in-one platform, creating a seamless experience.…
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Monitoring in China
Does anyone have any input regarding deploying agents and managing endpoints in China?
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DashBoard: Available Monitoring widget
For the dashboard's "Available Monitoring" widget, is there a way to re-order the "Device Type" column. Currently from top to bottom - Servers, PC, MAC, Linux, etc…. However, I want to re-order this whereby I see top as "SNMP, Generic, HTTP, etc.."
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Offline Agents Alert
Hey All, I am looking to get an alert if a machine has been offline for an extended period of time, say 3 months. Would like to know if I need to repair the machine's agent or see if the machine is still in service. I can create a custom report for this, but wanted an automated alert instead. I haven't found a way to do…
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Thresholds - Additional Baselines
The default list of thresholds is a great starting off point, but there is definitely room for improvement. Workstations Servers: What has everyone added or changed in there baseline thresholds? I'll start. Workstations: I added some event monitoring for workstations for failed logins and process running checks. I also…
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Splashtop Access
Hi All, After the recent changes to Splash to now ask for permission to allow control, I have set my servers with the script to allow access after a delay of 30s. But I am wondering is there as setting to just allow access without the 30sec wait ?!?!? I know it’s only 30sec but can be frustrating when you’re in rush !…
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Automations running 12 hours later today
Is anyone else experiencing automations running 12 hours later then scheduled. i just has 500+ computers reboot in the middle of the workday. NOT COOL Atera. We also have automations that just randomly skipped a week. Can someone please explain what is going on.
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Scheduled Restart timezones
Does anyone know what time zone is being used when using the scheduled restart feature which has been implemented in the latest update? It's Friday 3rd of November, 3:26pm in New Zealand as I'm writing this post. Friday the 2nd??? is greyed out when I try to schedule a reboot. And when I pick 1am on Saturday 3rd, I'm…
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Software Detection
Is there a way to detect what software is running on desktops?
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Automation profile Bulk removal
Is there a way to remove the automation profile from multiple devices at once? I am trying to evenly distribute devices into 3 different automation profiles, but there are hundred of devices and clicking onto each one individually isn't efficient to say the least.
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notifications for availability Servers and SNMP devices
I have an interesting challenge in Atera, and I hope someone has a clever solution! Atera provides alerts for various matters, and it works wonderfully. Every few hours, we review them to see if there's anything that requires attention. We monitor the regular server and workstation thresholds, failed logins, software…