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🤖 The new chatbot is after for your opinions! 🗣️
At Atera, we're constantly listening to your feedback, and it's what drives our improvements. This time, we’re eager to hear your thoughts on the new chatbot! Have you had a chance to try it out? Share your experiences, insights, and any suggestions to help us make it even better. Your feedback is crucial to fine-tuning…
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🇲🇽🇧🇷🇨🇴🇵🇪🇪🇨 Join our LATAM Webinar!
We’re hosting a webinar for our Latin American IT experts! The event will be conducted in Spanish, with Portuguese and English subtitles available during the webinar 🙂 When: Thursday, September 12th (9 AM MX, 10 AM COL/PE/EC, 11 AM CH/RD/PY, 12 PM ARG/Brazil) In this cutting-edge webinar, you'll discover: * Unified IT…
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Copilot 2.0—Introducing remote connection session summary!
Introducing powerful new tools to elevate your remote support experience with Atera! With our seamless Splashtop integration, you can provide instant, secure remote support for your customers, no matter where they are. 🏖️ Connect to remote computers effortlessly, access critical files and applications, and resolve…
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🧠 Copilot 2.0 is here!
We’ve talked about AIT before, but a quick recap for you in case you’re still not sold — Copilot is the purpose-built IT companion your team needs to exceed their own capabilities. Transform your team into an IT powerhouse as Action AI :™: learns and adapts to better match your needs. Boost reliability, optimize resources,…
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💁New feature alert - Introducing the new help widget!
You’ve probably seen some changes in the layout menus – it’s a bit cleaner and some items have moved places so that all the information is now concentrated in one place. So what can the help widget do for you? Introducing - the new help widget, where you’ll find useful links, live support chat, and an AI-powered assistant…
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(POSTPONED) ATERA & MICROSOFT WORLD TOUR
PLEASE NOTE: ALL WORLD TOUR EVENTS ARE POSTPONED — Hi Community! Atera is launching AI-powered IT, and I want to personally invite you to attend our upcoming World Tour in collaboration with Microsoft, where we will provide a closer look at our game-changing AI-powered IT (AIT) technology, and how it can supercharge IT…
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Key takeaways from our webinar ‘Finding the balance: Productivity and innovation in IT's AI era’
We recently hosted a webinar titled "Finding the Balance between Productivity and Innovation in IT's AI era," featuring Wiz’ CISO Ryan Kazanciyan, and Atera’s CPO Tal Dagan. The discussion centered on AI's impact on productivity and innovation in the IT sector. A reminder that participating in webinars earns you community…
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Invitation to an Atera x Wiz webinar - Find the balance: productivity and innovation in IT's AI era.
In a landscape where AI promises productivity alongside complexity, IT leaders face the challenge of strategic integration. Join Atera’s CPO, Tal Dagan, and Wiz’s CISO and CIO, Ryan Kazanciyan (more famously known for his consultancy work for TV series "Mr. Robot"), as they delve into the nuanced approach to adopting AI…
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Sending information via emails from scripts with help of AI
Hi All, Thought I would try and give back since you guys have helped me in the past. I have created a script (With the help of AI of course!!) that will send an email out of which the body can be populated with any info that you should desire. So far I have used it for Disk Health, List All local ID's, WIndows Defender…
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AI Splashtop session summaries
Anyone else get flashbacks similar to the "Windows Recall" fiasco? I opted to not get the AI add-on, are my sessions being monitored?
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Copilot 2.0—Introducing Mac support 🍎
Mac users, let's see those 🙌! Did you know that Macs account for 25% of all devices? It's true – over 100 million people worldwide rely on Macs for their computing needs. In fact, Macs hold an impressive market share of nearly 30% in the United States. How convenient that Copilot now supports them ;) The new cross-platform…
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Working with Users Unwilling to Chat with the AI
Over the last week, our first week of trying the AI in the portal, I have had a number of users send an initial message about an issue, but when the AI responds with steps or follow-up questions, they just close it out. They refuse to work with it further, even when I encourage them to. Has anyone else run into this issue?…
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Custom Open AI API Agent
Hi, I thought i'd share this it's using the custom API from ChatGPT but thought it's a starting point for some people. You just need to put in your API key and make sure on Auth Type you select Custom and customer header name is X-API-KEY and you can start querying your tickets at the moment. I'm going to keep adding to it…
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AIT Masterclass Series
Join us for our AIT Masterclass Series, a two-part webinar series designed to empower you with the knowledge and skills to harness the full potential of Atera's AI-powered IT (AIT) platform. Whether you're an AI enthusiast or just starting your journey, this series offers something for everyone! To sign up, visit:…
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Apollo IT to the Atera Community, we need you!
Test your IT skills in this interstellar AI-powered game. Apollo IT to the Atera Community! Put your IT skills to the ultimate test in Atera’s AI-powered IT game. Harness all your talents to solve IT challenges, land our interstellar crew back on Earth, and earn the title of IT hero! Play now.
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AI IT Support (Atera Demo)
If you guys haven’t already tried this GPT powered Atera demo it’s pretty damn cool! Spent quite a bit of time trying to trip it up acting as a PEBCAK user and it does a really good job negotiating it.
