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Hey gang, We've been updated of a known issue from the Splashtop team. Thank you for reaching out to Splashtop Support. To provide more details, there is an ongoing issue with the Splashtop software crashing on macOS 15 and later due to a bug on Apple's side. Splashtop has confirmed that no changes were made on our end,…
We've used Splashtop in the past, primarily when AnyDesk was down for its CVE, but once again it's installing itself on Mac systems without prompting, and AnyDesk is set as our primary tool - is there a setting/patch that we can deploy to stop Splashtop from installing itself? We've had several people irritated and freaked…
Anyone else get flashbacks similar to the "Windows Recall" fiasco? I opted to not get the AI add-on, are my sessions being monitored?
For the dashboard's "Available Monitoring" widget, is there a way to re-order the "Device Type" column. Currently from top to bottom - Servers, PC, MAC, Linux, etc…. However, I want to re-order this whereby I see top as "SNMP, Generic, HTTP, etc.."
Hi all, I was wondering whether anyone using Bitdefender's Gravity Zone in combination with Atera has encountered this issue. I've had a single agent receiving advanced threat control blocks for suspicious behavior, all commands executed by the SYSTEM user - sometimes from the Splashtop agent. The blocked commands…
Hey all, I've been trying to troubleshoot a couple Splashtop errors that seem to be randomly occurring across a variety of our managed devices. The two main issues are as follows.. Upon trying to connect, Splashtop will report the "RMM client is missing" - This occurs after reboots/reinstalls, and checking permissions.…
I am unable to connect to any of my clients, is Splashtop currently down?
Has anyone been able to install the atera agent to a mac using intune? on the intune report it shows they are installed but we are unable to find them in the atera console. thanks
I mean I cannot even see what I am doing here half of the time. There are no options for Splashtop as far as I can tell. What am I supposed to do here?
The issue that I am having is that the devices that are on Atera will randomly disconnect from the service and cause the devices to show as Offline. When they are offline, I am unable to connect through splashtop and stuff like that. For some extra info, this happens to devices randomly. They aren't disconnecting from the…
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