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Anyone else get flashbacks similar to the "Windows Recall" fiasco? I opted to not get the AI add-on, are my sessions being monitored?
For the dashboard's "Available Monitoring" widget, is there a way to re-order the "Device Type" column. Currently from top to bottom - Servers, PC, MAC, Linux, etc…. However, I want to re-order this whereby I see top as "SNMP, Generic, HTTP, etc.."
Hi all, I was wondering whether anyone using Bitdefender's Gravity Zone in combination with Atera has encountered this issue. I've had a single agent receiving advanced threat control blocks for suspicious behavior, all commands executed by the SYSTEM user - sometimes from the Splashtop agent. The blocked commands…
Hey all, I've been trying to troubleshoot a couple Splashtop errors that seem to be randomly occurring across a variety of our managed devices. The two main issues are as follows.. Upon trying to connect, Splashtop will report the "RMM client is missing" - This occurs after reboots/reinstalls, and checking permissions.…
I am unable to connect to any of my clients, is Splashtop currently down?
Has anyone been able to install the atera agent to a mac using intune? on the intune report it shows they are installed but we are unable to find them in the atera console. thanks
I mean I cannot even see what I am doing here half of the time. There are no options for Splashtop as far as I can tell. What am I supposed to do here?
The issue that I am having is that the devices that are on Atera will randomly disconnect from the service and cause the devices to show as Offline. When they are offline, I am unable to connect through splashtop and stuff like that. For some extra info, this happens to devices randomly. They aren't disconnecting from the…
Hi All, After the recent changes to Splash to now ask for permission to allow control, I have set my servers with the script to allow access after a delay of 30s. But I am wondering is there as setting to just allow access without the 30sec wait ?!?!? I know it’s only 30sec but can be frustrating when you’re in rush !…
Hi i have install RMM Splashtop exe on device; now the servis is run. From Atera console, i click 'connect', but nothing. I can't connect it. Do I have to do something other? i read documentation, but there aren't issue.. Thank's
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General discussions
This section is used to discuss ActionAI, AIT, Copilot and Autopilot.