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Hey all! We monitor a bunch of Synology NAS devices from a Windows installed agent via snmp, and we're getting a tonne of 'Failed to read OID Drive 0 Status.' errors. Does anyone else experience this? Is there a work around? Thanks!
Would anyone here have any insight as to why the Atera agent keeps repeatedly disappearing from our domain connected computers at random? This has been happening since the day we went live with Atera about 3 months ago, and we have been working with their support for weeks and all we have is Crickets… We have checked just…
Today I started having tickets come in from users complaining about a pop-up from the antivirus system. There were variations, but each said that a part of the agent did not have a valid digital signature. I was able to send in a few screenshots to Atera and they are working on it. I wanted to let everyone know, should…
We're noticing that the Atera Agent is using quite a lot of bandwidth that seems very unnecessary for just the purpose of being monitored. After checking multiple locations, we found that per 24 hours, each Atera client sends between 4 to 5GB to an Amazon AWS server. Is this considered normal behavior? We have a number of…
Hello, At the time I was not able to find an Atera feature to delete duplicated agents (based on the device serial number) so I made a litle script I'm sharing it here for thoses who might need it (it's not perfect, I would be happy to receive feedbacks on it) (Please note that the script has only been tested on powershell…
Since the first part seems to be useful, I've decided to contribute more :D Ever wished to discreetly uninstall an application without leaving a trace in the familiar "Add or Remove Programs" (appwiz.cpl) window? This post unveils a clever trick to remove an application from the list without affecting its functionality.…
Hello all, Firstly - apologies as I'm new to Atera, having just come from Datto. I can see that we can setup notification (availability monitoring) for when devices go offline, but does anyone have any recommendation for an alert/email for when a device [that is normally offline] comes ONline ? Essentially the opposite of…
Are you tired of accidentally uninstalling or modifying critical programs? Want more control over what users can do with your installed applications? In this post, we'll explore a neat trick to hide the Uninstall/Change/Repair buttons from both the traditional "Add or Remove Programs" (appwiz.cpl) and the new "Apps &…
To check out our latest Release Notes visit: https://support.atera.com/hc/en-us/articles/7066476003484 October Your AI assistant is here, there, and everywhere. Learn more Tickets page: Ticket resolutions at lighting speed. Devices page: Generate scripts, OIDs, and terminal commands. Schedule shutdown actions: Log out,…
We have lost most of our agents because Bitdefender sees Atera as malicious. "A malware outbreak has been detected in your network! At least 41%(125) from a total of 311 endpoints were found infected with "Gen:Variant.Application.RemoteAtera.1" Live chat has told me to exclude all Atera folders. Anyone else with this issue?
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General discussions
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This section is used to discuss ActionAI, AIT, Copilot and Autopilot.
