Scheduled tickets in chronological order

frank.pietersma · September 2023

Anyone else noticed this? I really like the fact we can schedule tickets now. Just schedule and forget. I use it for recurring things like renewing certificates, licenses etc.
The list of scheduled items is getting bigger and I noticed the scheduled items are not in chronological order.
Recently, I was searching for a renewal from which I was not certain I created a scheduled ticket for. The search would be much easier is the scheduled tickets were in chronological (date) order.
It seem only logic to present the scheduled items in scheduled order don't you think?
Now they are organized in creation time and date.

kim · September 2023

I didn’t notice that! That’s a nifty feature! Like you mentioned I would love to see it in scheduled order and maybe find ways to have it add to a team calendar or something.

sandeep.h · September 2023

Yes, it will be good if some kind of sorting is available in Scheduled ticket.

Also if there is a keyword search that will be good as well. We are using scheduled tickets for all domain, SSL and other renewals. And our Scheduled ticket list is growing really big so will be good if we can have some kind of sorting and search ability in Scheduled ticket.

nina · September 2023

https://community.atera.com/discussion/178/scheduled-tickets-in-chronological-order

Hi @frank.pietersma - Glad you like that you can schedule tickets now! Regarding the items being in chronological order, thank you for this suggestion! Makes sense to me. I have passed this to the Product Team on your behalf.

FYI: @Yakov