Discover the all-new Reports page: Unlock actionable insights like never before!

gilgi
gilgi Administrator, Moderator, Internal Posts: 282 admin
in Reporting

We’re thrilled to unveil Atera’s revamped Reports page, designed to supercharge your productivity and empower you with data-driven decisions. With an intuitive navigation system, an array of powerful reports, and a reimagined user experience, this update is here to redefine how you manage and analyze your operations.

What’s new?

  • Streamlined navigation: Effortlessly access reports via the user-friendly sidebar and overview page.
  • Enhanced categories: Reports are now categorized as Operational (formerly Classic) and Analytical (formerly Advanced).
  • Personalized experience: Organize and bookmark your favorite analytical reports, create custom dashboards, and explore shared or private data insights. (notice this is only for plans that include analytic reporting, the UI will clearly indicate if this is available for you). 

Operational reports: stay on top of your day-to-day

Dive into five key categories—General, Monitoring, Technicians, Profitability, and Satisfaction—to get real-time updates and actionable insights on your operations:

  • Monitor efficiency with reports on ticket metrics, technician workloads, and SLA adherence.
  • Track system health with detailed overviews of device performance.
  • Boost profitability by analyzing customer trends and identifying top-performing contracts.
  • Understand customer sentiment through satisfaction and dissatisfaction metrics.

Pro tip: Automate routine tasks with scheduled reports and never miss critical data!

Analytical reports: Drive decisions with data

Harness the power of preset reports or customizable dashboards to explore your data like never before:

  • Visualize key metrics with tailored dashboards.
  • Interact with built-in reports for ticketing, hardware, software, and assets.
  • Dive deeper into insights using the Data Explorer, without needing to build full reports.

Whether you’re managing hardware inventories or tracking technician performance, Analytical Reports provide the insights you need to make confident, strategic decisions.

Why this matters

This isn’t just a cosmetic upgrade—it’s a transformative leap forward:

  • Efficiency boost: Find exactly what you need faster with intuitive search and navigation tools.
  • Actionable insights: Make better business decisions with detailed, accessible data.
  • Tailored to you: Personalize your analytics reporting experience with features like favorites and custom dashboards.

Get started today

Ready to explore the possibilities? Head over to the Reports page and take advantage of everything this feature has to offer. For more details and step-by-step guidance, check out the Knowledge Base article.

With Atera’s all-new Reports page, we’re giving you the tools to focus less on tracking and more on transforming.

💡 We’d love to hear what you think! Share your experience in the comments below.

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