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We are deploying Atera in our environment. We have 100+ retail stores across the US, each with 2-20 employees. We were instructed to run in IT Department mode, but we do function somewhat similar to an MSP, with all the different locations we support. Anyone out there using Atera in a similar fashion? How did you setup…
We're running an internal IT department, and introducing another password to our users will just be too hard for them. Users will end up not bothering to check the knowledge base, or we will end up supporting them to change their password. This defeats the purpose of having a KB. Is there a way to open the KB so users…
August 29th - Open office hours - ask us anything! (Every Tuesday) August 30th - Walkthrough of Atera's solution for IT Departments September 6th - Harnessing BCDR Automation with Axcient and Atera September 6th - Live Atera Walkthrough for MSPs (in German) September 7th - Advanced reporting September 12th - Open office…
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General discussions
Learn about new courses, how to get your certifications and share your feedback about the Atera Academy.
This section is used to discuss ActionAI, AIT, Copilot and Autopilot.