Queue automation profiles for offline devices 💤💤💤

gilgi
gilgi Administrator, Moderator, Internal Posts: 282 admin

Keeping software up to date is vital for security, performance, and usability. With Atera’s patch management, you gain full administrative control over patching—even for offline devices. That’s right, whether your devices are online or offline, Atera ensures no security vulnerability or bug goes unpatched.

How does It work?

With offline patch management automations, you can configure how Atera handles scheduled automation profiles for devices that aren’t connected. Rather than waiting for devices to reconnect, you can queue tasks for a specific duration, and they’ll automatically execute once the device comes back online.

Key benefits:

  • Enhanced security: Never miss a critical patch update and decrease potential vulnerabilities, even when devices are offline.
  • Customizable execution: Tailor the automation to fit your needs. From short-term tasks to long-term patching, you’re covered.

Configurable options:

  • Online agents only: Run scheduled automations only for devices that are online.
  • Queue for up to 1 hour/day/week/month: Choose the timeframe for queued tasks to execute once devices are back online.

With Atera’s flexible offline patch management, you’ll maintain control, stay secure, and never miss a critical update. This feature ensures that no matter the circumstances, your devices will be patched promptly and efficiently.

Comments

  • Finchwizard
    Finchwizard Member Posts: 1 ✭

    I feel like Atera always make improvements, but then miss out on a key few areas.

    For example. New Patch Management. Great.

    Where's the ability to filter people, or have the clients that are classes as premium or get tagged as "Gold" members or have a group, where can we quickly get those? You can't. You have to go through a filter list every single time to see what's available, look at processing and sending them out.

    We need more filters or groups.

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 282 admin
    edited November 7

    Hey @Finchwizard, welcome to the community and thanks for that feedback.
    It's affirming when people see the efforts, and it's motivating when they would like more, especially when you can focus those request as you did.

    I'll share this with the PM, I'm also wondering if this could be worked through custom fields using scripts, let me check that with my colleagues.

    Edit - unfortunately custom fields won't work for this case, the CSX team's only offer was to save the filter for quick access, and we are moving this feedback to the product team to review.