Suppress ticket automation emails based on a filter?

dfletcher

Looking for some suggestions for this. Here's our use case:

We have some vendors that invoice us with expenses we need to pass on to clients. One example is our domain registrar. When we get notifications of this type of transaction I would like to forward this to Atera to create a ticket we can assign to a billing technician, but I don't want ticket related emails being sent to the originator's email (often a no-reply or support address).

What do you think would be the best way to do this? We'd love to not have to touch multiple automation rules every time we identify another address that needs to be suppressed.