Let’s discuss. Find peer-to-peer information about everything IT related - from technical questions to best practices, and everything in between!
Hi Guys, been using Atera for a while, but been focusing on Remote support etc. I have noticed the new Ticket Forms and was wondering if you can run multiple ticket forms in the client portal like new user creation etc. Thanks
Over the last week, our first week of trying the AI in the portal, I have had a number of users send an initial message about an issue, but when the AI responds with steps or follow-up questions, they just close it out. They refuse to work with it further, even when I encourage them to. Has anyone else run into this issue?…
Why in 2023 is Atera still want people to use HTTP? It would be great if we could at least use our own SSL certificate.
I would like to put cert to our customer portal, but i do not find any instructions how to go about it.
Explore all our features, free for 30 days.
It looks like you're new here. Sign in or register to get started.
General discussions
Learn about new courses, how to get your certifications and share your feedback about the Atera Academy.
This section is used to discuss ActionAI, AIT, Copilot and Autopilot.
