INTRODUCE YOURSELF!
Comments
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Hi my name is Tommy Earnest and I'm a Sr. Systems Engineer for NavisPro, a MSP located in Panama City, FL. After beginning my career out of college (University of Alabama - Roll Tide!) in Engineering/Graphic Design, I transitioned into the IT industry 25 years ago. I enjoy going to the gym, going camping with my wife and two dogs, and enjoying the world's most beautiful beaches here at Panama City Beach.
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Hi, my name is Ken DeBauche and I am an Automation Support Specialist for Motion Industries with 47 years in the business.
I have been doing PC support for almost 40 years on the side. I handle only a small number of accounts, mainly friends whose companies need assistance with their IT needs. I moved to Atera mainly out of curiosity and have enjoyed using it this past year. Although I have only a few accounts they still take time daily to handle properly and using Atera has made this simpler.
Hobbys include my IT side business; VBA programming and I am now learning SharePoint as well. I work from home spending my days with Cesar and Cleopatra, our two rotties. I cherish every minute that I can spend with my 14 grandchildren and wife Jill.
I have lived in Green Bay WI the most of my life and although I have travelled extensively for work, have yet to find a place I would rather live.
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Hi All,
I'm Stephen Lynch Operations Manager with Simply-IT based in the UK. I enjoy many hobbies including photography, archery, being out in nature and taught myself carpentry during the lockdown. Having worked in different service delivery roles in my past I drive operational activities through the focus of the customer.
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Hi,
My name is Lukas and i am a senior consultant for a small MSP in Austria. I have been in IT for about 15 years
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Hi,
I am LeAnna and I am the IT tech for a city in Minnesota. Thanks to covid I was set on the path towards IT. Previously, I was a massage therapist. Finished school in December last year and have been in the career field since March 2022. We are a department of two so I have had to learn quickly. So, always looking to add helpful resources to the many issues we may encounter.
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Hi, everyone! My name is Robert Dick and I'm another long time techie with about 46 years in the business (I think @gio has beat me by a few years). In this long before Windows, Mac and all that. Been on both sides of the fence working for resellers/MSP's as well as being an end user. Involved with many different technologies over the years and even made Microsoft MVP (Office 365/ Office Services) from 2014 through 2016. Now I handle the technology needs for Lekker Food DIstributors Ltd in Victoria, BC, Canada and rely heavily on Atera to help carry the load. And a bonus to having Atera is that it allows me to extend my reach to a number of non-profits that I support in my spare time. Ya gotta give back! Looking forward to seeing where this community takes us! Always love making new connections and continuing the never ending education.
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Hi All,
I'm Jeremy, working all over eastern Ontario, but situated rurally to disconnect when the laptop closes. I've been working in IT for close to 30 years, and have been solely responsible for my company's IT environment for the last 20. It's been a fun ride, with many challenges and adoptions, but building a company's IT infrastructure around being able to centrally mange it as a solo operation has been the most rewarding. I've been giving Atera a good run for the money to see how it handles as an alternative to other solutions currently in use.
My hobbies used to be very IT focused, but these days balance is my priority, so pretty much anything that doesn't involve a computer or laptop 😅.
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Hello Atera Community,
My name is Mel Walker and I am the Corporate Compensation, Benefits and HRIS Manager for Broadstep Behavioral Health. I am not your usual Atera user, I suspect. I set up this Help Desk for my Payroll and Benefits staff to enable them to assist team members in ten pay groups in a more efficient and transparent manner. I would love to connect with other non IT / Tech groups utilizing Atera.6 -
Hi All!
I am Robert Brown with OnIT Technology Solutions out of Connecticut. Started working in IT around 2005.
I enjoy working on my antique corvette, PC gaming, and craft beers!
I consider myself to be fairly proficient in PowerShell and building GUI applications. I plan to release my "Atera On-Call" script soon, which monitors for new tickets outside of business hours and texts your on-call technician using the Twilio and Atera API's.
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Hi Everyone!
I'm Michael Jimenez. I'm work for a large Construction General Contractor in Portland, OR. I started here as a Desktop Support Tech 4 years ago when there was only one other IT person. I quickly got tired of getting slammed with calls, texts, emails, Skype messages, shoulder taps, smoke signals, etc, so I forced the company to adopt Atera so I could have a proper ticketing system.
4 years later, I am now the Enterprise Application Administrator.In my spare time, I enjoy video games, dancing at EDM concerts and trying to make my yard and garden look amazing.
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Hi all!
My name is David Strunks. I've been in IT for 15 years. Currently IT Director for a mental health and addiction facility. I also own my own MSP.
Some fun facts about me:
- Born in Ohio, partially raised in Florida and then back to Ohio :(
- Love food
- Fan of all media nerdy
- Love to travel
- Ride motorcycles whenever I can as far as I can
- Dad to the best little girl ever
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Hello Community,
my Name is Marco, located in Germany - my Company is the Technikhilfe Bergisches Land GmbH
In my former life I worked as Senior IT-Consultant in a big german Company - but this is to unpersonal for me.
So I am here now ;) sell my customers only what mekes sense, free in mind and motivated
FunFact we have a white Poodle named Yoshi - it is so good to spend time together.
have a good time
Marco5 -
Robert Davis here in Oklahoma
Been IT since 1993 teaching middle school kids in 1995 the basics of networking, printing and basic word/excel type programs. 2003 started our business and in 2011 went full time with it servicing primarily dental offices. Have the love of my life as book keeper, office manager and my newest recruit will be one year old in August. Hopefully, we can keep the business vital for him to take over!
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Hey Everyone,
Mike Jones here, from Southern California.
New to Atera, but liking it overall so far. Have years of experience with the big players of RMM, and this is taking some getting used to, but I see a lot of promise in the product.
I am thankful to the support team for answering all of my dumb questions as I am setting things up 😋
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Hello to the Atera Community,
I am Haris Marmarac, from Bosnia and Herzegovina. Working as engineer for Applicita, UK located company.
Before this job I worked as Support Engineer, IT admin in several companies in Bosnia.
When I am not working, I play football, travel…You can find me on Linkedin for any questions :)
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Hello everyone,
My name is Joshua (JVT) Van Timmeren and I'm the Sr. Technology Services Engineer at Apex Technologies. We're an MSP in Baton Rouge Louisiana. My hobbies vary month to month because I see value in almost every area of God's creation, and everything is so complex when you actually study it. My go-tos' would be going to the farmers market with my wife, planting fruits and herbs, cooking, anything in regard to technology (I want to know it all mwahaha), growing my relationship with God, discipleship, and inner-city ministry!
I'm excited to try and engage with this community more and be a resource to anyone anyway I can, and absorb as much knowledge for what y'all are willing to share as well!4 -
Hi fellow Aterans,
I'm Kim Bassett from near Austin, Texas, USA. I've been using Atera for almost 4 years now (didn't believe it was that long ago until math happened). I started using Atera while working at a Start-up then kept using it as I transitioned to owning my own MSP. I've been in the IT industry for over 20 years and ended up with a career when I was just doing this as a "fun college job".
Fun facts about me:
- I traveled a bit as a military kiddo, but consider home in two places
- Hawaii where the rest of my family is from
- Texas where we set our roots as this is the longest I've been in one place.
- I've been married for 15 years and we have 4 kids who probably like Roy's are mini-hurricanes as well.
- I love watching sports such as soccer, tennis, and summer Olympic sports
- I also love working on cars with my husband. It's gritty and frustrating, but the end product is so worth it. A lot like IT really.
I look forward to getting to know ya'll and know that I'm not the only one when it comes to crazy IT situations with customers and infrastructures.
5 - I traveled a bit as a military kiddo, but consider home in two places
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Hey y'all, my name is Hank and I'm from Southern California (born & raised). I work as an IT Sys Admin at a small software company that has big customers. Keeping our 3rd party applications has been a huge struggle in the past and the way Atera leverages Chocolatey for installing and patching the common applications we use is why I helped us move to Atera. I have too many hobbies and so little time (husband & father here), but they can be summed up into reading non-fiction, playing instruments (mainly acoustic & electric guitar), traveling, and playing soccer.
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Thanks for joining the Community! Happy to have you here.
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Hi!
My name is Henrique Teixeira and I am the founder and CEO of CHT Info, a 12-year-old company. I have worked in IT for over 20 years. Graduated in Dev and specialized in IS.I am one of the founders and current president of CoopTI, a non-profit organization, created in 2021, which brings together MSP companies in Brazil. Our community is very active and aims to promote the quality of services provided by our members, in addition to producing and disseminating information security content for companies across the country.
- Born and raised in RS/Brazil
- Motorcyclist
- I appreciate good wine
- Married
- My wife and I love to travel
- No child yet (But we will have one 😊)
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Hi @HenriqueTeixeira, welcome to the Community! It's great to have you here. I also love good wine 🍷 and traveling ✈️
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Hello everyone, my name is Frank, and I've often heard that my last name
is the most Dutch one anyone has ever heard ;-) I come from the
Netherlands and am the owner of Inno ICT. With 23 years of experience in
this business, I still find a lot of joy in my work every day!
Technology never gets boring! Outside of work, I am mainly involved with
music. I love making music, play the drums, piano, and guitar, and if
no one is paying attention, I might even sing a bit 😉4 -
Hi Frank!!! The hobbies sound like so much fun! I sing whether on or off key, but normally when it can be blended into music being played through blaring speakers.
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Hello everyone,
My name is Chris. I am a 20 year old with about 3.5 years experience in the MSP space. I currently am a Network Admin for an MSP based out of Clearwater Florida. I started under a paid internship when I was 17 and have loved working in the industry since.
Fun facts about me:
- After work I typically find myself working on a car (NA Miata is the current project)
- I play some video games
- I am a big photographer (see below for a couple of my favorites)
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Hi Everyone,
My name is Dan and I'm in Perth, Australia.
I am 33 and have 6 years experience in the industry after a big career change from more manual labour roles.I am recently engaged so busy planning a wedding while trying to avoid the heat from a very hot summer!
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Hello from Kansas!
I'm Mike McClure, I live just outside the Kansas City metro area in a booming town called De Soto. I run an MSP called Peak Performance IT. We have around 30 clients.
I have a BS in Comp Sci '91, and a CCIE cert '99 and a CISSP cert '02. I love troubleshooting (networks especially) and helping people. Managing employees, not so much!
When I'm not doing IT things, I like to work on my Land Cruiser and my Miata. Both are old and require a lot of maintenance. Just like me!
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Hola a todos!
My name is Pedro Dominguez, I am the founder and CEO of Orinoco 360. I live in South Florida. I have over 15 years of experience in IT and I founded my MSP over 12 years ago.
Some fun facts about me:- Born and raised in Caracas, Venezuela
- Enjoy mountain biking
- enjoy riding roller coasters with my 9-year-old son
- Father of 2
- Metal music fan
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Hello all in the Atera community!
My name is Anthony, I'm based in London, UK and after much market research, have recently invested into Atera to function us our IT helpdesk, knowledgebase and device manager/maintenance.
I have recently moved to a new company that have come from using free service desks so my hope is to try and utilise Atera to add some organisation, processes and automation to the internal IT processes here.
I've been in IT for 10 years now and have had the pleasure of working across museums, stadiums and now retail. I'm excited to see what can be accomplished with Atera and plan on staying in-touch with this community as there seems to be a lot of useful ideas on here!
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It looks like somehow I may have missed introducing myself! 😮
I am a one-man IT director for a surgery group in Idaho. I manage about 300 devices across nearly 200 miles. It is a lot of work, but Atera has been a life saver!
I am a husband and father and love it! I went to school in Idaho, moved away, and came back for this position. I am still looking forward to the point of 'looking forward to Monday mornings,' as said in the marketing info. But, I am happy to be here!
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Hey everyone,
My is Brandon I am the President & CEO of Streamline IT Solutions (www.getstreamlineit.com). I have about 20 years of experience in the industry working with Government contracts, behavioral software, and IT consulting. My partners and I started this company over 6 months ago and just crossed 300 endpoints, Atera has been a Godsend for ticket reduction and automation help. I just wanted to drop in and say hi and I'll be seeing you all around.
Fun Facts about me:
✔️ I have a Corgi named Gatsby that has more personality than any dog I have ever met.
✔️ I enjoy thrill seeking of any kind: parkour, surfing, sailing, extreme sports
✔️ I am a video game junkie, really enjoy RPG's and FPS's
✔️ I rub off way too much on my daughter, which drives my wife crazy
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Topics
- All Topics
- 42 Getting started
- 26 Read before posting
- 8 Meet and greet
- 257 General
- 71 News and announcements
- 2 Swag
- 1 Roadmap updates
- 83 Resources
- 12 Knowledge Base
- 17 Webinars
- 1 Shared Script Library
- 2 Blog
- 21 Pro Tips
- 28 Got an idea?
- 3 Atera Academy
- 2 ActionAI
- 1 Copilot
- 142 Remote Monitoring and Management
- 85 Remote Monitoring
- 28 Patch Management
- 107 Professional Services Automation
- 65 Helpdesk
- 17 Billing
- 22 Reporting
- 41 Integrations & add-ons
- 22 Integrations
- 11 Add-ons
- 108 Scripting and automations
- 62 Scripts
- 32 Automations