Atera down (again)

jstewart
jstewart Member Posts: 20 ✭✭
in Blog
Screenshot 2024-07-18 190409.png

Can get to the webpage via www.atera.com (www… circa 1996? Who uses www today?)

Portal is down for web and mobile.

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Comments

  • Abarnes
    Abarnes Member Posts: 3 ✭
    edited July 18

    I got the same issue unable to login to app.atera.com from pc or using the mobile app. I'm in Australia, status page now shows outage with azure in US. Doesn't Atera have Geo redundancy? For a service sold worldwide I think there should be more then one location at this point in time.

  • technical.group
    technical.group Member Posts: 3 ✭

    Exactly my thoughts, they are pointing out that US Customers ONLY experiencing the issue, even tho issue is happening in Australia as well, cant believe they're routing through single region

  • jstewart
    jstewart Member Posts: 20 ✭✭

    Canada here. Very much affected. Better be up by morning or I'm taking an early vacation.

  • Abarnes
    Abarnes Member Posts: 3 ✭

    I knew all along it was in the US, that's why using the GUI it's delayed loading pages etc, but it's something we had to get use to. few years back there was an outage that affected all and someone else made the same point on the Atera Facebook group page. There is still is no redundancy in place which is evident.

  • linkitau
    linkitau Member Posts: 1 ✭

    Atera need to migrate away from Azure and power apps. These outages are getting really old. Ninja keep calling me might be time to answer them. I realise its not Ateras direct fault I've had calls from 365 clients all morning but it really sucks when you can't even get onto users PCs to do work arounds. Redundancy is a thing ya know

  • DP
    DP Member Posts: 56 ✭✭✭

    Nice to touch back with community - cause I can't work! How long is this going to take.

  • Abarnes
    Abarnes Member Posts: 3 ✭

    Yeah thumb twiddling here to.

  • mjones
    mjones Member Posts: 184 ✭✭✭✭
    https://community.atera.com/discussion/comment/2688#Comment_2688

    Not like the other cloud services have never gone down before…

  • heimir
    heimir Member Posts: 32 ✭

    I wouldnt hold Atera responsible for something that was a world wide outage.

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 287 admin
    edited July 22

    Hey gang, sorry for the slow response on my end.

    I think as things developed, the severity of MS Azure and Crowdstike outages was made apparent.
    In my weekend leave, our delightful Social Media manager @adip updated in other social channels.
    I highly recommend following, the links available below.

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 287 admin
    https://community.atera.com/discussion/comment/2689#Comment_2689

    If that's what it takes to have you here… ;)

  • DP
    DP Member Posts: 56 ✭✭✭
    edited July 23
    https://community.atera.com/discussion/comment/2712#Comment_2712

    It was a bit unfortunately - at least it was only a few hours. Crowdstrike went from being world respected to world renown in a few hours. I'm still holding out for the Atera Christmas gift box, it's worth all of the trouble. Better be extra special this year ;)

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