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Can get to the webpage via www.atera.com (www… circa 1996? Who uses www today?) Portal is down for web and mobile.
Over the last week, our first week of trying the AI in the portal, I have had a number of users send an initial message about an issue, but when the AI responds with steps or follow-up questions, they just close it out. They refuse to work with it further, even when I encourage them to. Has anyone else run into this issue?…
I am on the trial period of Atera. I've added a test user under the "Sites" page, given him an email, but didn't receive any password. I then tried setting the password manually, but I'm unable to sign-in from the customer portal using those credentials as I get a "Login Failed" Then when I try to "reset" my password.. it…
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General discussions
Learn about new courses, how to get your certifications and share your feedback about the Atera Academy.
This section is used to discuss ActionAI, AIT, Copilot and Autopilot.
