Community survey: The search for a better search functionality! 🔎

gilgi

Hey gang,

We know that you’re always searching for ways to make things easier, by making them faster, more efficient, and more accurate, which is why we’re asking for your insight as we tackle one of the year's first feature updates.
We’re revamping Atera’s global search functionality and need your input!

So what are we looking for?
We want to make sure our search functionality truly meets your needs and helps you find what you're looking for—quickly and easily.

Here are a few questions to guide your feedback, but feel free to add more:

1. How do you currently use the search in Atera and what do you search for?

•  (e.g. tickets, devices, contacts, knowledge articles, etc.)
• Which of them work well, and which of them don’t?

2. What are you really looking for?

• Which features or improvements would make search better for you? 
• Is it a shortcut? A query? 
• How do you want to search? Simple queries? Advanced? Filters? Natural language? 

3. So you found the result you’re looking for - now what?

• What do you expect to see?
• What action will it lead you to take?

4. What would an ideal search experience look like for you?

• Feel free to share examples from products that got it right and you want to see implemented in Atera!

Your feedback will directly shape the improvements we make.
And of course, I’m giving out badges to anyone who contributes to our survey!

Drop your thoughts below and discuss!