scheduled tickets in a recurring cycle
Dear Sir or Madam,
We had an inquiry regarding the creation of scheduled tickets in a recurring cycle. According to your Atera support, this function is not yet available, which is why we would like to request this feature be integrated into future patches.
For example, the scheduling instruction could be: "Create the first ticket on January 25, 2029, and then every 5 years." This would generate a schedule in Atera: "Create a ticket on January 25, 2029, and then every 5 years at 12:00 AM."
However, yet when we review the scheduled tickets, the first ticket is created on January 25, 2025, instead of January 25, 2029 (as instructed).
We would greatly appreciate it if you could make this setting possible in the future.
Best regards,
Tagged:
0
Topics
- All Topics
- 41 Getting started
- 25 Read before posting
- 8 Meet and greet
- 246 General
- 67 News and announcements
- 2 Swag
- 1 Roadmap updates
- 81 Resources
- 12 Knowledge Base
- 17 Webinars
- 1 Shared Script Library
- 2 Blog
- 20 Pro Tips
- 27 Got an idea?
- 3 Atera Academy
- 2 ActionAI
- 1 Copilot
- 141 Remote Monitoring and Management
- 85 Remote Monitoring
- 27 Patch Management
- 106 Professional Services Automation
- 65 Helpdesk
- 17 Billing
- 21 Reporting
- 40 Integrations & add-ons
- 22 Integrations
- 11 Add-ons
- 105 Scripting and automations
- 62 Scripts
- 30 Automations