We're On It: Update on the AnyDesk Integration Issue

gilgi
gilgi Administrator, Moderator, Internal Posts: 284 admin
edited August 29 in Pro Tips

Update - the issue was resolved!

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Hey everyone,

I wanted to let you know that we're fully aware of the issue with the AnyDesk integration, specifically the broken download link.
We've got you covered with a workaround. You can easily download the installer following the instructions from the following Knowledge Base article:

https://support.atera.com/hc/en-us/articles/15633878887324-Anydesk-IncidentError

Our team caught this at 15:28 EDT on August 28, 2024, and we're on it—working hard to fix this as quickly as possible.

Ensuring you have the best possible experience is our top priority, and we’re committed to getting things back on track.

As always our status page linked in the support tab above includes updates, and you may have seen the notification pop-up on the bottom right that was recently added to provide better visibility of performance issues on our end.

Thanks for your patience and trust in us!

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Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 284 admin

    Update - RESOLVED!
    Please let us know if you're still experiencing difficulties.

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