Alerts when device recovers

ahong
ahong Member Posts: 5 ✭
in Scripts

Hi there

I get email alerts when device is down but by time, I look, it is back up. Can I get email alerts stating recovery (UP) so I don't need to waste cycles on current device.

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Comments

  • dragos.t
    dragos.t Internal, Support Moderator Posts: 51 admin

    Hello @ahong,

    Hope you are doing well.

    We don't have a built-in option to receive alerts when a device appears online in Atera.

    There is a workaround to use a script that generates alerts when a device appears online.

    https://support.atera.com/hc/en-us/articles/11596217127452-Online-status-alert

    Please check the article, it is possible that this option would provide you with a suitable solution.

  • ahong
    ahong Member Posts: 5 ✭

    Hi dragos.t

    Thanks for the info. I have 4 different "monitor device" types (ie snmp, tcp, http, generic) and most is snmp. Does this script support all 4 types?

    I see ping so think it only support generic. If so, I have about 32 generic devices. Do I have to create 32 scripts for each device?

    Thanks again

  • dragos.t
    dragos.t Internal, Support Moderator Posts: 51 admin

    Hello @ahong,

    The script that I provided only works on Windows devices(agents), the script cannot run on snmp/tcp/http/generic devices.

    The only way you could be able to achieve this for snmp/tcp/http/generic devices would be to create an API that monitors the status of these devices. In the screenshot below the device is offline, for online it turns into true.

    image.png

    Using the API, you could create a program that notifies you of online status, but you might encounter issues when it comes to API Limits.

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