intune mac install

jfox

Has anyone been able to install the atera agent to a mac using intune? on the intune report it shows they are installed but we are unable to find them in the atera console. thanks

Sarah_from_Atera

Hey @jfox , Sarah from Atera here.

Technically, it is possible to use Intune to install Atera via Mac. However, please note that the only KB article we have is for windows devices.

Maybe other community users have some suggestions as well!

LucayanTech

@jfox, can you share more on the script used to install atera from intune. I tried bash and zsh simple scripts, but I can't get Atera to install from intune. Any suggestions or assistance would be welcomed.

stuarthill

Hi @jfox (and anyone who reads this later)

In case this is still required I have had some success with the following :

Obtain the curl installer commands from the Mac package for the specific customer in question :

Atera > Customers > Devices > Actions > New Device > Agent Installer > Mac (.pkg)

E.g.

sudo curl -L "http://helpdesk.yoururl.co.uk/GetAgent/mac/ABC01234567890/01" | sudo bash

** For obvious reasons the content of the URL here has been masked for this public reply :)

Use that embedded URL directly within a browser to download the shell script to your machine for editing.

Edit this "curl" and "sudo" commands in this script to cause it to save the file to be executed into /tmp/ on the mac.
** if you don't do this you will get "Failure writing output to destination" in InTune

The editing steps are to change from :

curl -L -o 'AgentInstaller.pkg' "

to :

curl -L -o '/tmp/AgentInstaller.pkg' "

And from :

sudo installer -pkg ./AgentInstaller.pkg -target /)

to :

sudo installer -pkg /tmp/AgentInstaller.pkg -target /)

Save this edited file (you may need to change line endings using NP++ or similar to Mac format)

Use this script in InTune :

InTune Home > Devices > Scripts and remediations > Platform scripts

Add a script "Atera Agent installer"

• Supply the script file (you cant edit it in-place)
• Run script as signed-in user = No
• Hide script notifications on devices = Yes
• Script frequency = Not configured
• Max number of times to retry if script fails = Not configured
• Assign it to an appropriate group.

So testing this on OSX 15.1.1 … I have a machine automatically arrive into Atera and while Splashtop is installed it is unfortunately unconfigured!

If anyone has any guidance/clues on how to automate the setup of Splashtop Streamer please let me know ?

Otherwise, hope this helps in some way :)