Tip: Script to change the Sound Output in Splashtop

[Deleted User]

Another tip from the great Dave Long's blog

One of the most frustrating default settings in Splashtop, the remote access agent used in Atera, is that when you connect to a remote system the sound output is carried over to the computer you're connecting from. Which means whatever music they're listening to, phone call they're on with the softphone, etc. starts streaming through the tech's computer instead of the user's. The setting can be changed, but only on the remote PC as it's configured through the Splashtop Streamer.

https://davejlong.com/scripting-sound-output-in-splashtop-rmm/

nina

Thank you @nathan !!!

DIGI-TAL.IT

We are always annoyed by this "feature", thanks for posting the solution!

alexf

Just tested it on my own machine and it works, awesome thanks.

nina

@nathan - As always, thank you for sharing with our community! This is great :) #ihatenoise

mjones

https://community.atera.com/discussion/44/tip-script-to-change-the-sound-output-in-splashtop

Do you have that script handy ?
Looks like the website is being rebuilt and is a blank slate right now.

I have a related issue (I think) where I connect to a remote machine, and the user is talking to me from the computer's softphone. Once I connect, I can hear them on the softphone, but they cant hear me anymore.

dfletcher

https://community.atera.com/discussion/comment/1002#Comment_1002

If you search in the shared script library there are at least three scripts already there. In the search field I just typed the word "sound"

mjones

https://community.atera.com/discussion/comment/1004#Comment_1004

Doh

https://media.giphy.com/media/3orieZ26JcSfzS50e4/giphy.gif

[Deleted User]

https://community.atera.com/discussion/comment/1002#Comment_1002

Oh that's a shame his website was full of useful tips. Here is the original on the wayback machine:-

https://web.archive.org/web/20220818144601/https%3A//davejlong.com/scripting-sound-output-in-splashtop-rmm/