Atera Agent using a lot of bandwidth

Options
kris
kris Member Posts: 3
edited March 13 in Remote Monitoring

We're noticing that the Atera Agent is using quite a lot of bandwidth that seems very unnecessary for just the purpose of being monitored.

After checking multiple locations, we found that per 24 hours, each Atera client sends between 4 to 5GB to an Amazon AWS server.

Is this considered normal behavior? We have a number of clients that are on remote locations with data limits on the internet connections. This could start to cause trouble for these clients.

Tagged:

Comments

  • Sarah_from_Atera
    Sarah_from_Atera Administrator Posts: 82 admin
    Options

    Hey @kris , Sarah from Atera here.

    This large amount of bandwidth may be caused by some specific threshold item, like the Exchange monitoring threshold item. The items download scripts on the devices, run the scripts, then delete them, and so on.

    However, we cannot be completely sure unless you open a ticket with our support team!