AI-generated OIDs for instant SNMP monitoring just generates nonsense

[Deleted User]

Sorry to moan, but for a couple of years now we have asked for proper mib support for SNMP devices and instead you given us AI-generated which just generates complete garbage - I pointed it at our HP officejet pro X476dw and this is what we ended up with :-

dyoder

@nathan Yeah, I tried to have it generate OIDs for some network switches, but the ones it provided had no values so there's literally nothing to monitor. Would gladly dump the AI tooling to just import the vendor's MIB instead.

frank.pietersma

YES. Agree.
Import MIB's is the way to go. (Just like the most RMM competitors providing).
The manual entry of OID's is time consuming and not necessary when we could import MIB's.
The mib's are already there.. every hardware supplier are providing those.
I haven't tried the AI generated OID's and reading this post I'm not even going to try.

pmitpaul

Agree with this and just mentioned this thread in DMs with @nina

frank.pietersma

I just tried the AI generated OID's anyway.
My test device was a Pfsense firewall.
The AI generated a couple of promising OID's.
Hdd space, cpu and memory usage. But in the end the did not do anything and the values remained empty.
It would be really great if we could import MIB's to Atera,

[Deleted User]

Thank you @nina for opening a ticket on this, The support team have written so far "The OID values are generated, however, the way they are stored can cause the problem. 
The period located at the beginning of the OID seems to be missing."

I will let the community know if I hear anything further.

nina

https://community.atera.com/discussion/comment/852#Comment_852

Thank you, as always, for keeping us all updated! Much appreciated @nathan!

nina

Quick update: Spoke with the Product Team and they are looking into improving this feature! Thanks everyone for the feedback!

AlexYoungNSM

Yeah i think if we can import the MIB files that will massively help.

mjones

Jumping on the bandwagon late here, but when I tried it, it was frustrating that there were IDs generated in the monitoring but not in the alerting and vice versa. Anything generated in alerts should also be in the monitoring section.

mjones

This would be a great feature