Incorrect Information on Support Article

jstewart

Just a note on article https://support.atera.com/hc/en-us/articles/6302566527772 "Troubleshoot: Software installation".

The commands used as an example contain no spaces (but should), so copying and pasting will give some grief.

ie:

Atera Example:
cd "C:\ProgramFiles\ATERANetworks\AteraAgent\Packages\AgentPackageProgramManagement\choco-logs"

Should be:

cd "C:\Program Files\ATERA Networks\AteraAgent\Packages\AgentPackageProgramManagement\choco-logs"

Just a heads up, sure there's more. Would love to see Atera implement better error reporting rather than fetching logs though.

Cheers,
Jeremy

nina

Thank you. We updated it!