As of July 25, tasks created in 2019 and 2020 no longer work
HI,
despite having changed the scheduling as requested by ATERA to the old generation tasks, the tasks generated in 2019 and 2020 have stopped working.
The problem is serious as ATERA has not warned. Support told me that I have to re-enter all tasks by hand. They told me they won't create any automation to fix the problem.
I advise everyone to check if the old tasks are actually working.
I'm really very disappointed..
Soon.
Comments
-
Hi Lorenzo, I'm sorry you're experiencing this. We will setup a call with you - a CSM will reach you to see how we can help. @lorenzo
0 -
Hey @lorenzo , someone from the team should be getting in touch 😊
0 -
Hi, I inform everyone that support has fixed the problem, all tasks now work, even old tasks.
The problem seems to be solved, without having to re-enter everything by hand
thank you.Lorenzo
4 -
Happy to hear this feedback @lorenzo , keep enjoying Atera! 😍
0
Topics
- All Topics
- 41 Getting started
- 25 Read before posting
- 8 Meet and greet
- 245 General
- 67 News and announcements
- 2 Swag
- 1 Roadmap updates
- 80 Resources
- 12 Knowledge Base
- 17 Webinars
- 1 Shared Script Library
- 2 Blog
- 19 Pro Tips
- 27 Got an idea?
- 3 Atera Academy
- 2 ActionAI
- 1 Copilot
- 140 Remote Monitoring and Management
- 84 Remote Monitoring
- 27 Patch Management
- 106 Professional Services Automation
- 65 Helpdesk
- 17 Billing
- 21 Reporting
- 39 Integrations & add-ons
- 21 Integrations
- 11 Add-ons
- 105 Scripting and automations
- 62 Scripts
- 30 Automations