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Hi all, I was wondering whether anyone using Bitdefender's Gravity Zone in combination with Atera has encountered this issue. I've had a single agent receiving advanced threat control blocks for suspicious behavior, all commands executed by the SYSTEM user - sometimes from the Splashtop agent. The blocked commands…
I can't find information anywhere that says what the cost for the Bitdefender Gravityzone email security add-on cost is. Is there a comprehensive list somewhere for all of the different apps and add-ons?
We have lost most of our agents because Bitdefender sees Atera as malicious. "A malware outbreak has been detected in your network! At least 41%(125) from a total of 311 endpoints were found infected with "Gen:Variant.Application.RemoteAtera.1" Live chat has told me to exclude all Atera folders. Anyone else with this issue?
Looking for some ideas on how to tackle this without having to do it manually via Webroot/Atera console. We currently have 200 devices using Webroot and would like to switch them over. If I use the BitDefender installer, it prompts for a message asking user intervention to remove Webroot and doesn't work out of the box…
I am moving from Trend Micro over to Atera' s BitDefender and was wondering if anyone had a 'best practices' recommended settings to configure on top of what you get by default and customer specific exclusions. With Trend, they had a fairly intensive guide of recommended settings to apply and/or configure. The BD best…
Hi does Atera have any recommended partnerships with Web filtering service please? URL blocking etc
Hello, Pay attention to your Bitdefender account and the number of allocated seats. Our count has dropped to 100 out of a total of over 800 workstations. For the moment no news on a recovery of the problem for 24 hours.
Slight problem with Bitdefender Email Security - they have removed all companies other than the main one from my console in the "email security" section. If I hand craft the URL these used to use for a given company that is still using it, it says there is no licence. If I contact Bitdefender support they blithely tell me…
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General discussions
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This section is used to discuss ActionAI, AIT, Copilot and Autopilot.