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We have received what seems to be false 'fan threshhold alerts', but only on a few Macs. It showed as 0 RP/M. This started with one newer macbook pro. Unfortunately, the user is remote, so we couldn't inspect it, but he did take the macbook pro to the apple store, for us. The genius bar took it apart, and said the hardware…
We have a few remote workers who use their own devices at home (because all of our corporate resources are cloud-hosted and don't really interact with the operating system) but we need to provide help and support for printers and such - and we monitor their system security. We use this nice little custom alert to monitor…
Hi Geeks, I have a question regarding monitoring workstation issues. I've set up threshold profiles to monitor various events and receive alerts if something goes wrong. Does anyone know which events are most important to monitor for security threats and system corruption? Also, what are the best practices for setting up…
I've followed the guide here (https://support.atera.com/hc/en-us/articles/223028647-Monitor-Microsoft-service-status). But when the service is stopped on the machine, it seems Atera never sees the service as stop.
Hey All, I posted a while ago that I was looking for a way to see what scripts were run when a threshold was triggered, and what the results were. I am posting my solution here in hopes that it helps some of you to work around some of the limitations in the reporting. For example, if a threshold fires for a DNS issue and…
Problem: High disk usage alert keeps triggering on machines after they are set to snooze. I think the machine comes "healthy" again for a short time and then fails the threshold again. So a machine might throw 5 alerts in a single day in some cases. Anyone have a workaround other than a specific threshold profile for one…
Hey All, I am looking to get an alert if a machine has been offline for an extended period of time, say 3 months. Would like to know if I need to repair the machine's agent or see if the machine is still in service. I can create a custom report for this, but wanted an automated alert instead. I haven't found a way to do…
The default list of thresholds is a great starting off point, but there is definitely room for improvement. Workstations Servers: What has everyone added or changed in there baseline thresholds? I'll start. Workstations: I added some event monitoring for workstations for failed logins and process running checks. I also…
I recently realized that when a script is run by a threshold, it doesn't seem to be documented anywhere that I can find. I am looking in the "Audit Log and in the "Recent Processes" report. We need to be able to see when scripts are being run, regardless of how they are started. Is this just me, am I looking in the wrong…
Hi There, Aside from deleting the Threshold profile entirely, is there a way of removing a threshold profile that has been applied to many individual agents?
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