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Hey everyone! We know that team members come and go, and offboarding can be a challenge, especially when it comes to ensuring that tickets and clients are smoothly transitioned. That's why we've made some significant improvements to the "Disable Technician" feature! Thanks to a great suggestion from one of our community…
We're running an internal IT department, and introducing another password to our users will just be too hard for them. Users will end up not bothering to check the knowledge base, or we will end up supporting them to change their password. This defeats the purpose of having a KB. Is there a way to open the KB so users…
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General discussions
Learn about new courses, how to get your certifications and share your feedback about the Atera Academy.
This section is used to discuss ActionAI, AIT, Copilot and Autopilot.
