Onboarding New Technicians? Start Here! 🚀
gilgi
Administrator, Moderator, Internal Posts: 417 admin
in Onboarding
Bringing new technicians up to speed can feel like a challenge, but we’ve got you covered!
Whether they need to master Atera’s ticketing system or get a full onboarding walkthrough, these two resources will help them hit the ground running:
💡 Onboarding for Corporate IT – A step-by-step session covering the essentials for corporate IT teams. Check it out: Onboarding Webinar
🎟 Ticketing in 7 Minutes – A quick, focused session to help technicians manage tickets efficiently. Watch it here: Ticketing Webinar
Encourage your team to explore these, and if they have any requests for the next videos, let’s discuss them in the comments! 🛠️💬
0
Topics
- All Topics
- 62 Getting started
- 27 Read before posting
- 9 Meet and greet
- 332 General
- 77 News and announcements
- 2 Swag
- 6 Roadmap updates
- 1 Product Survey
- 102 Resources
- 1 Onboarding
- 18 Knowledge Base
- 23 Webinars
- 1 Shared Script Library
- 3 Blog
- 24 Pro Tips
- 30 Got an idea?
- 3 Atera Academy
- 8 ActionAI
- 5 Copilot
- 227 Remote Monitoring and Management
- 92 Remote Monitoring
- 32 Patch Management
- 121 Professional Services Automation
- 73 Helpdesk
- 18 Billing
- 24 Reporting
- 44 Integrations & add-ons
- 23 Integrations
- 12 Add-ons
- 120 Scripting and automations
- 68 Scripts
- 37 Automations