Onboarding New Technicians? Start Here! 🚀

gilgi
Administrator, Moderator, Internal Posts: 401 admin
in Onboarding
Bringing new technicians up to speed can feel like a challenge, but we’ve got you covered!
Whether they need to master Atera’s ticketing system or get a full onboarding walkthrough, these two resources will help them hit the ground running:
💡 Onboarding for Corporate IT – A step-by-step session covering the essentials for corporate IT teams. Check it out: Onboarding Webinar
🎟 Ticketing in 7 Minutes – A quick, focused session to help technicians manage tickets efficiently. Watch it here: Ticketing Webinar
Encourage your team to explore these, and if they have any requests for the next videos, let’s discuss them in the comments! 🛠️💬
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