Ticketing summary location settings
Hi,
I'm trying to use the ticketing summary report and have identified that it appears to not be taking into account settings for the profile. If I go to Admin account settings - I have the time zone set as correct for us (see second picture).
However the ticketing summary report seems to always set it self as Each tiles time zone - Not a global setting. I therefore have to go in and change that setting every time i open the report. I'm trying to automate this being sent out on email but can't because it has the wrong time zone in it unless I run it all manually.
Is there a way for the reporting module to pull through the global settings to apply the actual localisation? So automated reports go out with the right information on?
Comments
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Thanks for this, I'm checking with my team!
1 -
Hey @gilgi , Did you get anywhere looking into this one?
0
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