A look back at this week’s town hall: Thanks for joining us!

gilgi

We’re thrilled to have hosted you for this week’s town hall event! The live energy was exhilarating, and preparing for it was a real pleasure.

Your participation, thoughtful engagement, and high-quality questions left a lasting impression on all of us. It’s crystal clear that you know exactly what you want to see next and how features can streamline your work :) 

Missed the event?
Was a managed site down and you had to fix it? Maybe you missed out the first half?
Don’t worry—we’ve got you covered! 

You can catch the recording here, or if you’re short on time, here’s a quick rundown of the key highlights:

Our community is thriving
We shared exciting growth stats that reflect how far we’ve come together.

Ups and downs–together
We recapped this year’s journey—the wins, the challenges, and everything in between.

Sneak peeks into the future
Our Product Managers introduced exciting new features and gave an exclusive look at works-in-progress and beta developments. 

Here’s a taste of what was shared:

• Enhancements to the script editor - You can now edit, comment on, and test scripts live with AI assistance.
• Asset matching & mapping - Automatically match and map assets based on devices.
• Local timezone support for automation profiles - Schedule profiles to run based on each device's local time zone.

We’re listening!
Your feedback drives innovation. Our PMs emphasized the importance of your input—whether it’s through in-app feedback, tickets, the beta program, the feature request portal, or this very community.

Be part of the beta testing program
Want to shape the future of IT? Join our beta program! 

Early adopters get exclusive access to features before their release and have a direct line to share feedback. Interested? Submit your request today!
Note: Qualification is based on usage, plans, and metrics and is determined by domain (e.g., RMM, ITSM, AI Copilot).

Help shape the next town hall
We’re already planning the next event, and it’ll be tailored to your preferences. Let us know what you’d like to see by completing this quick survey. It’s the same one linked to the beta program application—two birds, one stone!

A little badge of thanks
Thanks again for being an incredible part of our community. We’ll assign all the participants a cool new badge to show off, and I can’t wait to connect with you again soon! 🩷