Add a time entry with 24h clock by default

support_anotherview
support_anotherview Member Posts: 5 ✭
in Helpdesk

Good morning,
How to set the 24 hour option on clocks by default when adding a time entry in ticket management?
Thanks in advance

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Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 378 admin

    Heya, currently that's not possible, but I'm pinging the relevant product team to review, thx!

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 378 admin

    Hey again @support_anotherview

    Could you please open this request over in our Feature Request portal? I also suggest putting the direct link for that here so that others can upvote it.

    https://atera.uservoice.com/forums/936306-ideas-and-feedback

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 378 admin

    Would this help?
    Admin > search 'ticket' and update settings?

    42C6FD2F-C648-4236-9E8D-B61AF224F310.jpg

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