Turning Off Availability Monitor When Executing Weekly Reboot Automation

Protechtor
Protechtor Member Posts: 8 ✭
in Automations

Hello! Is there a way to automagically turn off Availability Monitoring when a scheduled reboot is set to run? We have a weekly reboot schedule and we get "Machine Status Unknown" Alerts when that executes.

Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 284 admin
    edited September 10

    I don't know if 'automagically' was a typo of or purpose, but it's brilliant!
    I need to check this, will update!

  • Protechtor
    Protechtor Member Posts: 8 ✭

    Purposely calculated! I guess if it's not an option a check box to "Turn off Availability Monitoring when scheduled task runs" or something along those lines. I may have to put in a feature request.

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 284 admin

    A true magician technician :)
    That's true that feature requests are always welcome through out uservoice portal, but I still want to check if perhaps there's a known workaround, so I got our CSX team involved. Could be worth the wait if you don't mind 🙏

  • Protechtor
    Protechtor Member Posts: 8 ✭

    Absolutely, I'll wait for your response!

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 284 admin

    I got an answer, not sure it's the one you hoped for - the only current option to turn off Availability Monitoring is to do it manually from the device console.

    I'm attaching two KB articles here, but if it's still not clear ping again and I'll ask the dev for more detailed explanation.

    https://support.atera.com/hc/en-us/articles/215284828-Monitor-Device-Availability
    https://support.atera.com/hc/en-us/articles/9903603088284-The-Devices-page

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