Multiselect custom field type

justin
justin Member Posts: 6 ✭
in Automations

Looking to create a custom ticket field that lets a user select multiple options. In this case it's AD groups i.e Software, Engineering etc. which would then save to an array, to be called by a powershell script that creates a user and adds them to the selected groups. Any chance of this happening?

Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 416 admin

    Heya, checking this with the product manager team, for the first bit (multi-select).
    And welcome to the community!

  • tanderson
    tanderson Member Posts: 306 ✭✭✭✭

    @justin Don't think that's possible. You are trying to have them fill out a ticket and based on the info selected that will run an automation to add the user to those groups? Is that what I am understanding correctly?

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 416 admin

    from my initial check, it seems like a complex feature and not planned at this time, I've added it in my community product feedback reporting along with your details in case the product team will have questions.

  • cguerra
    cguerra Member Posts: 3 ✭✭✭

    Hello I'd like to bump this feature up as multiselect is common in all free online forms. I'm trying to consolidate my Microsoft forms for IT and onboarding into Atera and the fact that this has not been implemented yet is very disappointing. I'd really appreciate it if the team can take a look at this again and see if there's something they can do.

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