Multiselect custom field type

justin
justin Member Posts: 6 ✭
in Automations

Looking to create a custom ticket field that lets a user select multiple options. In this case it's AD groups i.e Software, Engineering etc. which would then save to an array, to be called by a powershell script that creates a user and adds them to the selected groups. Any chance of this happening?

Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 284 admin

    Heya, checking this with the product manager team, for the first bit (multi-select).
    And welcome to the community!

  • tanderson
    tanderson Member Posts: 273 ✭✭✭✭

    @justin Don't think that's possible. You are trying to have them fill out a ticket and based on the info selected that will run an automation to add the user to those groups? Is that what I am understanding correctly?

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 284 admin

    from my initial check, it seems like a complex feature and not planned at this time, I've added it in my community product feedback reporting along with your details in case the product team will have questions.

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