Remote Access

rlopez

Hello Everyone,

I'm new to both Atera and this forum and would like to know some thoughts on which application to use for remote access strictly from helpdesk to client? Any feedback would be greatly appreciated.

Thanks,

gilgi

Welcome aboard!

Fellow community members will probably have more insights that I can offer, but I would point out that Splashtop has a bunch of supported capabilities in Copilot as well.

tanderson

@rlopez If you do not need multi monitor support (can't see more than one monitor at once) or multiple technicians connecting into the same device at once then I would use splashtop.