Remote Access

rlopez
rlopez Member Posts: 1

Hello Everyone,

I'm new to both Atera and this forum and would like to know some thoughts on which application to use for remote access strictly from helpdesk to client? Any feedback would be greatly appreciated.

Thanks,

Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 224 admin

    Welcome aboard!

    Fellow community members will probably have more insights that I can offer, but I would point out that Splashtop has a bunch of supported capabilities in Copilot as well.

  • tanderson
    tanderson Member Posts: 271 ✭✭✭✭

    @rlopez If you do not need multi monitor support (can't see more than one monitor at once) or multiple technicians connecting into the same device at once then I would use splashtop.