Problems with Access Cards

jowork
jowork Member Posts: 1 ✭
in Got an idea?

Hi!

I have two lots of AccessPRO cards for a controlled entrance; 051 and 052. All the cards from the 051 lot are working, and none of the 052 cards are. I am using the AxTraxNG software to make the registration for the cards and the users, all the same way, but for some reason, the 052 cards just won't open.

I already tried deleting some cards and users from the 052 lot and trying again, but its still not working

Any advice?

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Comments

  • gilgi
    gilgi Administrator, Moderator, Internal Posts: 284 admin

    Hey, I checked with support and this is not related to the Atera agent.
    It might be a hardware issue, any other IT expert here with a clue how to resolve?

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