Error Message: Faulting application name: AgentPackageHeartbeat.exe

COOLNETAU
COOLNETAU Member Posts: 62 ✭✭
edited July 2024 in Remote Monitoring

Comments

  • dragos.t
    dragos.t Internal, Support Moderator Posts: 51 admin

    Hello @COOLNETAU,

    That exe is part of the Atera agent and it is a legit file that our agent uses for different functionalities.

    If you have errors from it, the issue could be related to .net, file issues, or network issues.

    You can attempt to remove the folder in which the file resides, after you remove the folder, you can restart the Atera service on that device and see if the errors still appear.

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