setting up new clients - ie folders etc?


I discussion around how people are setting up new clients.

I feel given the API allows us to create folders, we could basically do a script to set up our default folder list whilst creating new clients.

Does anyone feel like sharing their list of folders that they normally assign?

has anyone else scripted this?


  • dragos.t
    dragos.t Support Moderator Posts: 42 admin

    Hello @COOLNETAU,

    Hope you are doing great.

    I want to add a bit to this. Folders can be used only for devices, you cannot add contacts/users to folders or anything else.

    Folders allow you to assign threshold and IT Automation profiles to the folder itself, which will be automatically added to the devices within a folder. There are also other options, like setting up alert settings and so on.

    In my experience, most of our clients use folders to segment types of agents. For example, a folder for servers, a folder for Windows devices, a folder for Mac agents, a folder for Linux devices, and so on. It is up to you.

    I did see some customers use folders in a different way. They had a Customer/Site that had multiple locations. So they created folders for each location of the customer/site. That is another way to do it.

    I would also like to see what other customers are doing.

    Regarding scripting, unfortunately, i don't have any details on my end.