Dashboard Numbers Not Updating

tgaston
tgaston Member Posts: 1 ✭
in Remote Monitoring

For some reason, all my technicians are having issues with the dashboard for Tickets (Open and Pending) and Alerts are not updating. It looks good when you first log in but it takes way too long to update or it doesn't at all.

Comments

  • swatson
    swatson Member Posts: 1 ✭

    I have been experiencing this same issue, nothing is updating on the dashboard after logging in. Even refreshing has not had any sort of effect on the view from the dashboard.

  • Sarah_from_Atera
    Sarah_from_Atera Member Posts: 93 ✭✭✭

    Hey @tgaston an @swatson , Sarah from Atera here.

    Sorry to hear that you have both experienced some issues with the dashboard not updating. I have opened tickets for both of you with our Support team, and hope this can be resolved soon!

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