We get this error when we try to install it with an administrator account. We tried many settings but it didn't work. Anyone have any ideas?
@hikmet.akdemir I would reach out to support. I have not seen this error before and just tested a new installation file which had no issue.
@hikmet.akdemir as silly as this sounds, make sure that your AV/Cybersec platform isn't flagging the processes necessary for install. But, also as @cjeffers mentioned, contact support.
Hi @hikmet.akdemir , Sarah from Atera here.
I have created a ticket for you with our support, reference number #441719. They will be able to assist you :)
Thank you Sarah
@hikmet.akdemir would you mind keeping the thread updated as you work with support? I am curious as to what may be the issue here.
Any update or solution on this? We are running into the same issue.
Hey @eolaez, welcome to the community!
Yesterday there was an issue with the released software update, however it involved a different problem. The devs have since sorted that problem but maybe this is an additional one.
If it's still persisting - please ping!
